Spokane Power Tool & Equipment is highly regarded for its top-quality equipment, knowledgeable staff, and reliable service. Customers have been consistently satisfied with their experience, especially appreciating the honest repairs on generators and the thorough tuneups for machines like snowblowers, which have been supported for many years. The store offers a wide selection of hand tools, power tools, and obscure woodworking tools, bits, and blades, making it a favorite for creative professionals and hobbyists alike. Many customers value the business for its honest approach and the availability of specific adapters for dust collectors and shop vacuums, often noting better inventory and service than larger chain stores. Staff members are recognized for their kindness and helpfulness, creating a welcoming environment, even for first-time visitors. However, some feedback highlights concerns about staff attitudes and the need for improved customer service, along with suggestions to extend store hours to better accommodate busy schedules. Despite these issues, the store remains a go-to destination for quality tools and equipment, with customers appreciating the personal touch and local ownership. Overall, Spokane Power Tool & Equipment is seen as a reliable, honest, and well-stocked business that serves the needs of contractors, DIY enthusiasts, and homeowners alike, making it a valued resource in Spokane.
