Video Only Spokane is a great place to buy a TV, known for its great prices and great service. Customers report it often has specific models in stock when other places do not, sometimes at less expensive prices. The staff, including managers and salespeople, are consistently described as very helpful, knowledgeable, and unobtrusive. They guide customers without pushing, showing different options and explaining technology like picture quality, nits, and anti-glare features to help find the best TV for specific needs, whether for a home with big windows, gaming, or a theater vibe. The service extends to providing deals, taking away old non-working TVs, and even comparing competitor prices. They offer delivery and setup, including mounting, which is appreciated for large items. Multiple reviews highlight this as the best customer service experience, with one customer stating they have made five purchases and recommend not looking anywhere else. The overall experience is highly recommended, with customers glad they visited and found exactly what they were looking for.
I went in with a general idea of what I wanted, John helped me find exactly what I was looking for. Staff here are friendly, helpful and informative! Thanks again!
May 2026
Fairly large selection, but a little on the higher price end with quality of products
April 2026
Top tier customer service! Thanks, John! The new TV and soundbar looks/sounds amazing!
