Albert Lee Appliance, a family-owned business since 1939, has established itself as Washington State’s largest independent appliance dealer with six locations. Customers appreciate the helpful staff, including knowledgeable salespeople like Sam and Tyrell, who provide excellent service and support throughout the buying process. Many reviews highlight positive experiences with scheduling, product knowledge, and the variety of high-end appliances available, including discounted and returned models. While most interactions are praised, some customers encountered issues with appliance delivery and defects. In one case, a customer faced a problem with a washing machine that was resolved after persistent communication with the customer service team and management. The staff worked diligently to ensure a satisfactory outcome, demonstrating a commitment to customer care. Overall, Albert Lee Appliance is recognized for its extensive selection of premium brands and a focus on customer satisfaction. Many customers highly recommend the store for its friendly service and willingness to go above and beyond, despite occasional challenges with product quality and delivery. Visitors are encouraged to inspect appliances closely upon delivery to avoid complications. With a long history and a commitment to service, Albert Lee Appliance remains a trusted choice for appliance needs in the Tacoma area.
