GameStop is a go-to destination for gamers, offering a wide variety of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, as well as retro gaming. The store also features trading cards, including sports and Pokémon cards, along with other TCGs. Many customers appreciate the knowledgeable and friendly staff, who are always ready to assist with questions and recommendations. Reviewers highlight great customer service, noting employees who go above and beyond to help, such as assisting with screen protector replacements and providing referrals for selling used games. The selection of used games and refurbished consoles, like PS4s, is praised for its quality and reliability. Additionally, GameStop offers a variety of gaming, anime, and pop culture merchandise, including collectibles, action figures, apparel, and board games. Customers can trade in old consoles and games for cash or store credit, making it a valuable spot for gamers looking to upgrade. With a welcoming atmosphere and a commitment to helping customers, GameStop is highly recommended for anyone looking to enhance their gaming experience.
Tried to turn in my XBOX before and Kayla said I couldn't. Had to make a second trip to exchange my XBOX with some else. Here customer service wasnt so great as well. Been a pro member since 2011 and shop here all the time. Other employees knowledgeable.
January 2024
Changed exchange policy to get refurbished gadgets for returning new ones. Sucks!
October 2023
The shop is staffed with really helpful kind employees. They supported my grandson in replacing his screen protector for his Nintendo switch. They went above and beyond.