Harkness Furniture is a local, family-owned business in Tacoma that has been serving the home furnishings and mattress needs of Greater Pierce County since 1920. With over 103 years of experience, Harkness Furniture offers a wide variety of quality products from well-known brands such as La-Z-Boy, Flexsteel, and Tempur-Pedic. The store is known for its excellent selection of furniture and mattresses, including options for every style and budget. Customers consistently praise the friendly and accommodating staff, who provide superior customer service without being pushy. Sales personnel, including notable staff members, are described as helpful and informative, ensuring a pleasant shopping experience. Customers appreciate the staff's willingness to assist in finding the right products, whether it’s a recliner or a matching loveseat. The store’s atmosphere is welcoming, with staff checking in on customers and offering to order items in desired colors when not in stock. Overall, Harkness Furniture is recognized for its fantastic selection of quality furniture and a commitment to exceeding customer expectations, making it a top choice for those looking for home furnishings in the area.
Rebecca has helped us on two occasions. Both times has answered all our questions and is very kowlwegable about the products. One thing I appreciated is if she doesn't know the answer, she doesn't pretend to and got us the correct information.
The sales personnel, especially Van, & all staff were friendly, helpful & accommodating. They were not pushy & seemed to enjoy helping all the customers! I will definitely buy from them again. The furniture is quality made & there's a huge variety in all price ranges & styles!