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November 2023 by Candace Reis
I had a disappointing experience at this store. The customer service was poor – I felt ignored, with no staff acknowledging my presence. To make matters worse, two staff members were engaged in a loud argument for over 15 minutes, right in front of customers. It was unprofessional and created an unpleasant atmosphere. I will never shop here again.
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October 2023 by Sheila Tallman
We have purchased kitchen cabinets 6 times for rental properties from this company. Each time had been great. Great customer service, friendly people.We highly recommend!
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August 2023 by Erik Johnson
The quartz is beautiful and they were very detailed about the quartz install. Reason they only got 4 stars is because the sink sizes they offer for bathrooms are small and large. I was concerned about the size of the large sink and initially wanted a small, but they told me a large sink would fit. When it got here it did not fit properly. They were able to make it work but had to cut into my vanity significantly. Overall Great price, great product, but do your own measurements before you go in to purchase and double check sink sizes. (Including depth of sink)
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May 2023 by T. H.
Most beautiful selection marble tops this side of the coast!
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May 2023 by Naomi Kearns
I was recommended by several friends who own rentals and use L& D a LOT. If you want to save money on real wood cabinets and beautiful granite and quartz this is your place. But remember that they cater to contractors, although they also service homeowners like myself. You will not be wined and dined like Home depot and Ikea (which I had both come out for estimates, But L&D will beat the other guys prices by 50%!!) - I saved $11,000 by using them compared to wood from Home Depot. They DID tell me I need to seal the granite before I purchased. It takes about 10 minutes....not a big deal. We did have some problems getting an install date but I'm pretty easy to work with so I could re-schedule. My cabinets are amazing. I am still waiting on 2 glass front panel doors- as they had run out of them when they installed, but other than that I'm really happy. If you have a problem just be prepared to run down there and talk to them in person... phone calls don't really take much priority!! show room is bare bones (not sketchy at all - Just set up for contractors who know what they want) but you see what you need and no frills. Tran is super fast and creative designing kitchens. Their installers (they sub contract that out) had a bit of an attitude but they did a good job. I would definitely use again and again. REMEMBER - If you want a company to hold your hand... tell you everything is going to be OK.... and a fancy showroom DO NOT use these guys. If you want great value, good products and a company who stands behind their work- LD is your choice. Remember .. what I got for $9,800 (Huge all wood kitchen cabinets and granite in kitchen- also new cabinet in bathroom and granite top - sinks, and install) I was quoted at $21,000 from Home Depot for wood and that did NOT include the bathroom cabinet or granite, and $18,000 from IKEA for MDF or some other Non- wood strange cabinets and granite only in solid colors and nothing for bathroom. I would say that for that much savings Im willing to make a couple of trips there and work out and small problems. Thanks L&D
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February 2023 by Brad Elliott
Couldn't be happier with the service and pricing from LD. We took our detailed drawing of our quartz countertops to LD, picked out what we wanted and they were installed a couple weeks later.Their technicians were informative, experienced and efficient.Would (and have) recommended LD to friends and family.
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January 2023 by shane richardson
This is a great cabinet and countertop spot! Great value and wonderful staff!
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December 2022 by Tracy B.
LD kitchen were an amazing experience for us, from start to finish. Seth was the person who helped us in the office, we made an appointment and he was really friendly and so knowledgeable, I had many questions and he had answers to them all. We scheduled our installation and had to push the date forward and they really worked with us to have our request met. Our installer was Efren and he was great! Him and his colleague worked efficiently and clean as they cut on site. I was concerned about a seam showing in our L shaped kitchen counters as they don't do seamless and we can't see a seam at all. Our quartz counters are beautiful and we love the service, the price point was very reasonable and the California Gold Rush Quartz I'd so beautiful. We'd highly recommend this company to anyone that wants quality customer service, product and installation.
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November 2022 by Larry Durham
I buy all my cabinets and countertops here for years. Good quality
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October 2022 by Konstantin Gurmeza
Cheap, but that's about it.Received our cabinets with one wall cabinet missing, they said that outside contractors are painting it. Month later they deliver the last cabinet with lots of deficiencies on it. We return and ask for a new one, which they agreed to. Another month wait and they tell us the cabinet is ready. We come to pick it up and it's boxed up for us to build. So if that was the case what's the point of an "outside contractors" to paint? They couldn't just give us the boxed cabinet in the first place? We then start building it and before we even put it together we notice some hardware broken and nowhere to pick up spare parts... Not generic and thus have to improvise.Pretty much, quality control is all on the customer not the vendor... cabinet hinges missing screws, screws from counter top underlayment hanging out from top of bottom cabinets.If you're good at quality control, want a cheap product but also spend loads of your time, this is the place for you.
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September 2022 by Angela Maue
I never write bad reviews except when I feel like other people might want to be spared from the experience I had. Quality wise, no complaints. We ordered a countertop and backsplash for our bathroom vanity. However it was the worst customer service I've ever experienced. I visited in the store at least a dozen times throughout this process because of different reasons. The worst examples involve my husband giving up his lunch in a work day to arrive and be told that he should have brought another person with him to do the lifting. I had asked in advance if this was needed and was told that a staff person would assist my husband. When I called the next day they reiterated that yes, staff do help load. They failed to give my husband the backsplash pieces. I went back a different day and picked them up. When I got home they were the wrong size, too long. I dropped them off to be cut shorter and was told to come back the following Monday. I asked what time, then showed up at that appropriate time. The guy at the front desk laughed and said, "I forgot. Come back tomorrow." When I showed up the next day he wouldn't acknowledge me or speak to me while I waited. Once again, quality wise no complaints. But customer service is so poor - you can't pay or order over the phone. If you show up between 12-1 no one will be there to help you. Their hours are 8-4 so for someone working business hours it's extremely difficult to make TWELVE visits just to ensure one small order is completed. In hindsight, I would maybe consider putting up with that if it was significantly cheaper but truly it wasn't so when we need to redo our kitchen counters I will be going elsewhere.
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September 2022 by Catherine Keehnel
Pretty disappointed about my experience yesterday after I got a couple recommendations of this place. I got there at 3:20. One person was being helped, so I walked the show room taking my time. Still waiting for someone to acknowledge me or offer assistance to questions. No one did even though the three employees in the back saw me come in and were all on their phones. So I circle another time the entire showroom. Again no one moves from their phone. I was there 15-20 minutes. As I’m leaving I see two more employees are on the phone in the office. So maybe it’s just a culture of the business. Very disappointing that in twenty minutes of being inside no one even acknowledged me.
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June 2022 by Daniel G.
Cabinets were delivered beat up and broken, counter tops where never manufactured even though order was made 1+ months in advance. Overpriced and horrible customer service spent close to $20,000 for horrible service and garbage products that are damaged.
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June 2022 by Michael Allen
Fast friendly service! Been using them off and on for years. Im never disappointed.
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February 2022 by Shane
Budget friendly cabinets and countertops. Nice quality!
