Mud Bay is an independent pet supplies retailer based in Olympia, Washington, with stores throughout the Pacific Northwest. They specialize in healthy pet food and supplements made with natural ingredients for dogs and cats. The in-house veterinarian and dedicated category team search for high-quality choices to support the overall health of individual pets, no matter their needs. Mud Bay also stocks well-made dog and cat toys and supplies, as well as a wide selection of clay and natural cat litter. They partner with select manufacturers to produce exclusive treats, toys, cat litter, and supplies that can only be found at Mud Bay or on their website. Customers praise Mud Bay's excellent customer service, with staff described as genuinely caring, compassionate, and surprisingly knowledgeable. The stores are also noted for being exceptionally clean, even cleaner than human food stores. Mud Bay is a favorite destination for pet owners to purchase healthy treats at reasonable prices, with a sense that the business cares about the community's pets. Customers express a strong commitment to supporting this local business.
The staff here are amazing. Another customer was harassing in the store and the staff quickly came to my aid and informed the customer that he is no longer welcome in the store. I'm glad to see Mud bay cares about the comfort and safety of their customers. If I could give them more stars I would.
May 2024
Staff educated on their products, friendly, professional, caring
April 2024
Always excellent service. They will even give you free cans of food to try!
