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“Great service. Their online system makes it easy to see the repairs your car may need and you can accept or deny the services easily. They are also available to call and chat about your vehicle if you need that too.
Sam is a great worker who helped me with a smile. Would highly recommend.”
7:30AM - 5PM
3912 S 56th St, Tacoma
Oil Change
“I had to have my car towed because it wouldn’t start and when I called Midland auto they informed me that they can take my car day of. When it got there they were quick to inform me that it was in the shop and the same when they called me to inform me of the issues. They fixed my car same day and I was able to take it home that afternoon. They are very knowledgeable and kind. I will definitely be going back for maintenance and if I have any other issues.”
“I take all my blackhorsemasonry trucks to them they always tell me what i need and they don't try to over sell in less I ask for it. Great to work with. Also friendly”
“They were polite, and seemed knowledgeable of what they were doing, not only did I get an oil change, but I was able to get my fuel filter changed with more confidence than I had in myself. They went above and beyond and the team is awesome and seems to get along.”
9AM - 6:30PM
5801 S Tacoma Way, Tacoma
Oil Change
“I recently puchase a vehicle from Sabeti motors. The sales person did not pressure me at all. Allowed me to go for a test drive come back and go home to consider the purchase. He was honest highlighting the positives and negatives of the vehicle (minor scratches I had missed). The price was reasonable and when I started to have second thoughts they left me alone to determine if this was in fact the best choice for myself. I love no high pressure sales. Financing was a breeze and they took the time to review all of my options. They reviewed some of the vehicles gadgets before I left. Very professional group of people.”
“Everyone I spoke with at this service center was attentive and accomodating. They accomodated me beyond what was expected and I felt that the price was well worth the service and repairs made for my car. The technicians and advisors are knowledgeable, reputable, and they stand behind their work. They did not make me feel unwelcome as a feminine presenting person and that is refreshing after a situation with another repair shop a few months ago. I'll be a return customer at Courtesy Auto for as long as I can.
-S.”
“Purchased a vehicle from Maple leaf motors of Spanaway we got the warranty. Lugos auto service has consistently gone above and beyond to provide our family with the best service possible for the first time we have found a shop that will deliver a service in a speedy way that you can trust to be a reliable drive from a beautiful smile from Michelle at the door to the honorable business practice from Ben and Bill and the wonderful techs that go through everything with such precision we really can not begin to express our gratitude for all of the care we have received!!! Out of 5 stars they are a 10/5 cause they honestly give their all for their customers!!!!”
“This crew is quick efficient and friendly! There is also a female employee so, girl power! Thanks for taking such great care of my truck! Wouldn't go anywhere else!”
7:30AM - 5:30PM
5315 122nd St Ct E, Tacoma
Oil Change
“Matt was very patient with explaining the final bill being different that the original estimate and worked with us to make things right. He left us feeling understood and taken care of.”
7:30AM - 5:30PM
1718 103rd St E, Tacoma
Oil Change
“These dudes know their stuff and they were very accommodating for me even while short staffed. Lance was super cool and was able to get me in and out quickly and they were able to get the job done right! 10/10”
“Employees helped me after another location left me without a brake fluid cap and with my ski plate secured improperly. They did a great job and we're so quick and helpful.”
“I have been here 2X. The first time was when my children had purchased a used car for me as a gift. It was purchased w/o an independent inspection so unfortunately there were significant problems the used car dealership failed to mention but simply put a bandage on to keep it running for a couple of weeks. The car had smoke coming from it and one that was not unusual for this particular make and model. After taking it to the dealership of origin and getting ripped off I contacted one a family member had used before as they also had a foreign car and said they did good work for their car. I thought I'd try them. During the initial phone call the owner seemed to know a lot about my car as he was explaining to me what my problem sounded like and how he might get go about fixing the problem. I trusted he was knowledgeable and pretty confident as to the problem so I had it delivered to them and they were surprised I was even able to drive the car as the condition was quite serious. He told me that if it wasn't too bad they could repair it but if it was so to the point that it wasn't repairable that that could also be the case. However I decided to allow them to check it out and possibly make the repairs.
I got a call the following week as stated and was told I could come pick up my car. I picked up the car and both issues were solved. The second issue has 2 parts so I look forward to waiting til next spring to make those repairs that has nothing to do with the performance of the car. It's been a good 7 minute months and my car has not smoked or had any other problems w regard to them previously repairing it. I recently contacted them for help and they were kind enough to assist me without an appointment . Kyle told me to stop by and he'd take a quick look and he found the issue quickly. They are so knowledgeable concerning foreign cars and common problems to the particular make and models of those cars. I believe truly that I have found the right mechanic for my car that I will be bringing mine and my friends to. It is so very hard to find a good and honest mechanic today who you can TRUST. I trust this mechanic with my car and a very special thanks to Kyle for saving the day in my emergency and crucial time of need ?. I have been researching a lot about my car and he gave me valuable insight that I had not yet been able to discover even on the forums and speaking w specialized techs of such makes and models. This family business is one I feel comfortable recommending to both friends and family. Also I like to endorse good family businesses to continue to thrive as we all should help one another. It has been my experience that family businesses seem to actually care about not just making the money, but treating you fairly and keeping you safe on the road, as well as earning your TRUST. You guys are TRULY AMAZING ?!!!
Thank you again ..see you this next spring! ?”
“I came in because my radiator was leaking. I called to get an estimate, which was the best price in the vicinity, very reasonable. I asked if I needed to make an appointment to bring it in. The gal on the phone (I don’t remember her name off hand) said it was preferable, and she could have a technician available to look at it around the time we agreed on. Additionally, she said she would order the radiator, so it was ready. Within a matter of a few hours, the job was complete. The technician advised me a bearing in the automatic tensioner pulley, for the belt, sounded bad, making a grinding/humming noise. I asked that they replace that as well. They also checked the overall cooling system, and assured me everything appears to be working fine. I was very happy with how fast they competed the job, and how friendly and competent the staff was. They were very reassuring and appreciative of my business.”
“Great service. Great staff. I came in for an oil change. They did not have my filter on hand , but they got in no time flat and got me back on the road. The lead technician, Tom, was very professional and made sure the job was completed quickly and accurately. Price was great, too.”
7AM - 6PM
3833 S Tacoma Way, Tacoma
Oil Change
“Got me in without an appointment an hour before closing, didn’t know they close at 6 since the official website says they close at 7. These guys rock, will only come here instead of West Hills which is right down the road from my house.”
7AM - 6PM
3606 S Sprague Ave, Tacoma
Oil Change
“Parts Department... I went to get a part for my Ford and the staff was very friendly. I spoke with Mr.
George Rivera and he answered all my question. I paid for the part and leave. 5 minutes later he called me to tell me that I forgot my credit card. Thanks Mr. Rivera for let me know!!!”
“Best shop around! They squeezed me in last minute on Christmas Eve, checked my car for free, and topped off my oil. Fast, honest, and incredibly helpful. Highly recommend!
Big thanks to Chris, the whole crew, and the gentleman who helped me yesterday! Merry Christmas ?❤️”
“Well I have been to 3 jiffy lubes in the last 2 weeks trying to figure out why I am leaking oil from my filter and this is the only one that has stopped the leak as far as I can tell, the first one said it wasn't tight enough the second said it was too tight, this one finally got it to stop leaking. I will be back in a week to check on it just to be safe.”
“I had my car towed to Bucky's on a Friday late night, and we dropped off the key on Saturday AM. The car spent the better part of a week getting looked at by the different mechanics - the problem was an unusual crank/no start condition. They worked together to figure it out and I am thankful they got us going again!”
8AM - 5:30PM
13220 Pacific Ave S, Tacoma
Oil Change
“I would like to throw out a shout out to Jeremy and his crew for handling an extensive repair on my 2012 Silverado. His shop finished my truck in the allotted time and price. I won’t hesitate to use his services in the future. I highly recommend.”
“This is the second time using them for an oil change. Once on my Audi Q7 and this time on my Audi S7. A lot of other places I called were super expensive AND I had to wait to make an appointment AND they had to order supposedly something special for my no S7… I don’t know a ton about cars, however I know about service, quality, and timeliness. And they get 5 stars for all three and more! PLUS… they also own a little coffee spot next door you can walk or drive up to and get coffee while you wait the be 15 minutes it takes to get an oil change! BEST CAR MAINTENANCE SPOT EVER!
SIDENOTE: The waiting room is clean and doesn’t smell like oil like some other places! I took a pic of the inside and the espresso spot.”
“This is another Jiffy lube I have frequented with both my vehicles. They are trustworthy, and seem to have the specialists on hand when I needed them.
Others may comment saying it took too long, or they were rude. Don't listen to that mess! They are thorough, and and professional. I would rather they take the time to properly maintenance my vehicles, than have them rush through, and a few miles later have something go wrong. They also back up their work!”
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“good honest people, well worth the money. No matter what vehicle we bring here I'm always satisfied with the service we receive.
Update on previous review
As we just took our vehicle back into the shop to get repaired. still extremely satisfied. These guys are great!”