Pacific Import Auto - PIA is a Subaru specialty shop known for being impressive, trustworthy, and legit. It is described as more than just a business, but an entire family focused on Subarus. The staff is consistently noted as friendly, knowledgeable, professional, and patient, taking exceptional care of both project cars and daily drivers. They are masters of Subaru, understanding the specific quirks of different generations and models, which are not easy to work on, especially when modding. Customers praise the shop for its honest effort, respect, and patience, even in frustrating or difficult circumstances. They work with customers to ensure their cars are safe and reliable, providing support and accurate diagnostics over the phone. The shop performs a range of services, from installing parts and big brake kit swaps to tuning and repairs identified in pre-dyno inspections. The work results in no issues, with cars performing powerfully and reliably. Additionally, PIA offers parts at competitive, reasonably priced rates, sometimes lower than online retailers. They answer countless questions with a ton of knowledge and go out of their way to help customers in a pinch. The overall experience fosters significant trust, making them highly recommended within the Subaru community for their decades of experience, skillful work, and outstanding customer service.
What all mechanics should be honest, helpful, not looking to make more than they should. Been taking my Subies here since they opened 25+ years ago. I recommend them to all Subaru owners.
October 2025
Most solid group of folks in a shop and in life. They are the only ones I’ll let touch my Subarus. They’re a family shop and truly care about their customers and the cars they work on. If you’ve got a Subaru, then this is your spot—no other place.
August 2025
Great people, fair treatment. I'd recommended them for sure.
