Public Storage in Tacoma offers convenient and affordable storage options with a focus on customer service. Customers can reserve a space for free online with no commitment, and the option to skip the counter using eRental makes moving in easier. The staff, including a friendly and professional employee named Sharron, is highly praised for their helpfulness and personal attention. Sharron is known for going beyond expectations, assisting with online rental issues and providing excellent service. The location has received positive feedback for its simple and easy rental process, and customers appreciate the proactive communication about rent increases and account management. However, some mention that the hours—6 am to 6 pm on weekdays and slightly shorter on weekends—may not suit everyone, particularly those working non-traditional shifts, as other locations stay open later. Overall, the storage facility is recommended for its reasonable prices, kind staff, and reliable service, making it a good choice for short-term and temporary storage needs. The friendly environment and helpful employees contribute to a positive experience for customers in the area.
Sharron Was Very Helpful And Took The Time To Help Show Us Different Units To Choose From. Great Energy & Vibe 10/10
September 2024
Sharron is probably the nicest storage center clerk I have ever met. Not only did she get me a better price on the space I needed for my boat, but she was so polite during the whole process. I recommend this place, if for nothing else, than the exceptional customer service.
September 2024
Sharron, very friendly,very helpful. Excellent and professional. Outstanding service
