Public Storage in Tacoma offers convenient and affordable storage options with a focus on customer service. Customers can reserve a space for free online with no commitment, and the option to skip the counter using eRental makes moving in easier. The staff, including a friendly and professional employee named Sharron, is highly praised for their helpfulness and personal attention. Sharron is known for going beyond expectations, assisting with online rental issues and providing excellent service. The location has received positive feedback for its simple and easy rental process, and customers appreciate the proactive communication about rent increases and account management. However, some mention that the hours—6 am to 6 pm on weekdays and slightly shorter on weekends—may not suit everyone, particularly those working non-traditional shifts, as other locations stay open later. Overall, the storage facility is recommended for its reasonable prices, kind staff, and reliable service, making it a good choice for short-term and temporary storage needs. The friendly environment and helpful employees contribute to a positive experience for customers in the area.
Sharron was extremely helpful and nice. She attached another lock to our storage unit when she noticed we had mistakenly attached ours in the open position to help keep our things safe. Great location and service form the staff.
September 2026
Sharron is always happy and company should give her up a pay raise
September 2026
Mrs. Sharron was sooo helpful to me when booking my spot, she was very nice and patient, she had a lot of energy and made the process very smooth, I really appreciated her help.
