REI is a well-regarded destination for outdoor enthusiasts, known for its quality gear and commitment to customer satisfaction with a 100% guarantee. The store is well-stocked with a wide variety of outdoor items, making it a great one-stop shop for adventure needs. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist with inquiries and product selection. Many reviews highlight exceptional service, such as staff members managing multiple customers while providing thoughtful suggestions and personalized assistance. The Tacoma location features an expansive, well-lit environment with ample parking, enhancing the shopping experience. Whether looking for outdoor clothing, equipment, or shoes, shoppers frequently find great deals and leave feeling fully prepared for their adventures. Overall, REI is celebrated for its welcoming atmosphere and dedication to helping customers enjoy the outdoors.
Never have I had a bad experience here. Staff is always cheerful and happy to help out.
July 2025
I always enjoy shopping here. Very high quality gear.
July 2025
Mark at the Bike Shop here is a lifesaver! Helped figure out what’s going on with my bike and went above and beyond in helping me with the parts I need to get right back on the road ASAP! Thank you Mark and everyone at the Shop!
