This U.S. Bank branch provides quick and efficient in-person service for business and personal banking. Staff members are described as awesome, knowledgeable, patient, and thorough. However, some customers report issues with the ATM machines not working properly for deposits. There are also frustrations with the bank's system, including unexpected fees that require time-consuming phone calls to resolve, leading some to question continuing their service.
Matthew is just absolutely awesome! Knowledgeable, patient, thorough!! He confirmed with a coworker on my most important details just to be certain I wouldn't see surprises later!!
January 2023
My new business banking branch for deposits. They're quick and efficient with walk up business. I appreciate having local branches where i can get things done in person.
April 2022
I really don't understand why sometimes they deduct $2 statement fee or refund it back my account, even though I checked in paperless. I always check my account and then call for them, so it really wasted my time. Maybe I should consider about should I continue use service from US bank, cause their system really have problems.
