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February 2024 by Connor Duncan
Says closes at 430pm on a Friday. Arrived at 425. Doors are locked
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January 2024 by Janeen Chaney
Didn’t deliver my mail after hold expired. I went to pick it up myself. The sign says they open at 9am. At 9:15 I gave up. I tried calling the phone # multiple times. No answer or any way to leave a message. Sent a request for an investigation a week ago. No resolution.
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December 2023 by Stacy Bryant
So the postman said that he was almost hit by a car on both ways to our house off of Yakima so they just decided to stop delivering our mail and didn't let us know that the mail was at the post office they put a little paper in there weeks after it was there they don't deliver our mail they don't deliver our packages they said they're putting in these City post boxes and they haven't even been put up yet we never gotten notice about it and every time I try to call to talk to somebody they don't answer the phone and when you finally do get through to somebody they're really rude but they never answer the phone I'll sit on the phone for hours trying to get an answer back they stopped delivering our mail stop delivering our package and I put in a request with the postal office General too I'll complaint with him because this is ridiculous a postman cannot be almost hit two times on the Main Street and Ally Way they just are lazy and don't want to do their jobs
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December 2023 by Vaneesa Mardock
I have never been in. I recently found my medicine was delivered here instead of my home . Not good at all !!! It has my address on it so deliver it to me!! I don't have time to be running around and then stand in a line to pick medicine!! It's to go to my home !!Lazy carrier or what !? Never had this happen before. I am sooo mad !!!
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December 2023 by Tyler Haroldsen
Bekka and the other gentleman at the front desk (Rafael I believe) are extremely helpful! It took multiple attempts, but they didn’t give up and worked together to find a piece of mail that had been redirected somehow. Great customer service!
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October 2023 by lauryn rentz
I have received 3 packages in a parcel locker this week yet never received a key to any of them in my box. I have no idea where my packages are and no one can assist me.
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October 2023 by Staci Blackwood
Our letter carrier insists on us moving our mailbox from our house to the bottom of our stairs, it's three stairs, despite the mailbox having been on the house for years. He goes up my neighbor's stairs just fine but refuses to deliver my mail until I move my mailbox. He pompously said I can file a complaint, knowing the manager & supervisor would not do anything about it.I live in a rental there is nowhere to move my mailbox to as the railing for my stairs is not wide enough for the mailbox I have no car to pick up my mail from the station, so because my letter carrier has had no power in his life and decided that with this position he does and just doesn't want to walk up my three stairs, I won't be getting mail.I've been dealing with letter carriers for 30 something years, never have I met one like this j****
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October 2023 by Chance Smith
I got an update on my package saying that someone "attempted" to contact me about my package, and at the request of the recipient (me), they are to hold it at this location, when in fact I never talked to anybody about that, nor did I enter that in the package tracking page. This seems to be happening more often than it needs to. Something needs to change.
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July 2023 by Halley Ager
Literally what a horrible post office. Terrible customer service. Dont bother calling they wont answer on any line. Who ever worked today in the office 6/30 was the rudest woman i have ever met. I got a call i had a package being held there, the company i ordered from sent to the wrong address. I told the guy who called me and asked if someone else could come and get it since im an hour away and . He said yes and asked for a name to note down. Speed up to pick up wont let my friend take the bugs that got sent to them. I hope to god the cockroaches get out and infest that place. Being helpful and nice isnt hard. If you dont want a customer service job then dont work at the post office, no need to take it out on the public.
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June 2023 by Tremain Samad
The normal mailman drop my mail off but once a week when the other mailman do that route he actually send my mail back. Then, when I go to speak to the supervisor,, they tell me because my name is not on a little white piece of paper in the mailbox. He has all right to send my mail back. Has anyone ever heard of this?
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March 2023 by Aaron O.
can you give 0 stars to this place????no 1 there must be out to lunch anyway.This place is a joke!!!!! no pick up at all 2 options and no 1 will pickup!!!!customer service is actually dead.1 pist off customer thanks for chosing the usps...LMFAO!!!!! was on the phone from 2:16 till 3:38 called over 10 time same lame a** audio voice NO HUMANS!!!! no response no bosses no workers can pickup a f****** phone to help a customer!!!!WTF!!!!
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February 2023 by Carter Post
Where to start? In the past two months, they have ignored a hold mail request, put parcel locker keys in the wrong mailbox (twice), left entire rows of mail lockers unlocked resulting in mail getting stolen, and placed packages at doorsteps instead of in parcel lockers, resulting in their theft. The phone number provided on Google is never answered. Ever. It doesn't matter when you call or how often, they will never pick up the phone. Going down to the post office is the only way to get a word in, but even then, the staff that work the front desk are completely dismissive of complaints. "Hold mail request ignored resulting in theft? Meh, the driver was probably new." I cannot understate the level of indifferent incompetence in this post office.
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December 2022 by Sharron M.
Our mail comes later and later between 4 to 8 today our mail still had not been delivered it is after 9 p.m. I get notifications everyday in what kind of mail I'll be receiving. This is such bs that mail is not being delivered This problem has been on going thing and it needs to be handled of will have to talk to someone higher up
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December 2022 by Keia Blanchard
I’ve been waiting on y package I still haven’t received it even though my tracking number says it’s at the Warner street post office I have been there several times I’ve the last week trying to retrieve my package and keep getting told it’s not there even though the tracking system says otherwise
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November 2022 by Brad Yates
People at front are rude for no reason and don’t like to help you get your mail. I don’t understand why everytime my mail gets held at here they never have it and always tell me it’s being delivered.
