Xfinity Store by Comcast
Internet Service ProvidersHours:
4301 S Steele St, Tacoma WA 98409 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast appears to have mixed reviews, with some locations providing excellent customer service while others fall short. At the Tacoma location, customers were impressed by the kindness and attentiveness of the staff, particularly Alaya's patience, friendliness, and professionalism, as well as the outstanding support and customer service provided by manager Rickey. Similarly, a customer at an unspecified location praised the helpful and accommodating staff member, Sam, for their assistance in finding the perfect accessories for their new phone. However, not all experiences were positive. The Lakewood location was described as a "joke," with staff lacking knowledge and causing issues. Additionally, one customer had a frustrating experience with the Xfinity call center, where the automated system was unhelpful and they had to visit the store to resolve their issue themselves. Overall, the Xfinity Store by Comcast seems to provide a varied customer experience, with some locations and staff members standing out for their excellent service, while others fall short of customer expectations.
Most Recent Reviews
June 2026
To long is a wait. That's why there's a 4. Staff was courteous
June 2026
Excellent service. Personable people. My needs were assessed, addressed, and satisfied so fast my head spun. Great job.
May 2026
got assistant but dont feel they went the xtra to help me get a new phone
More Comments(143)
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