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“Eddie was awesome! I came in with a phone port charging issue and Eddie was able to get us in and out in 5 minutes! Completely satisfied with our visit and we'll definitely be back!”
“I go for the new one and immediately the mileage has been improved by 20% for my Honda Accord. The job was not smooth at first, because a warning (TCS) light was shown on the dashboard, however the team helped reset it with their scanner tool. The manager, David is easy to work with and problem solving oriented. One suggestion, if the battery is new, I would expect a manual and proof of new batteries are in the enclosure, that makes the purchase a peace of mind. It is not available.”
“They told me where the thing was I needed but didn't take me there. I don't know maybe it's because I would take the person to the thing they wanted and make sure they didn't have questions. It's O'Reilly so at least they sent me in the right direction and I already knew what I wanted and they had it.”
“Looking for these guys and was glad to see they moved from Renton to Kent and I wasn't disappointed! I was handled well by both gentlemen and was on my way with both batteries I needed for my 2020 Jeep Wrangler Sport. Thanks for the great service and having such a beautiful new store with all your battery supplies! Tim Z in Renton”
“Good place to get car batteries at a good price. Guy that was working there was professional and did a spray change out of my old battery. Even rewired and auxiliary light cable that became brittle and snapped as he was changing it out. Good deal, good service.”
“Great customer service .Couldn't find part on shelf .sales lady never gave up .half way home she called and found my part .she never gave up .im back on the lake thanks to her she rocked”
“Bought a 96R from Deka here, unfortunately it wasn't a good battery. The guy who works here went out of his way trying to rescue it and after determining the same thing I did, he looked up my last name, saw it was bought by me at his store and honored the warranty without having a receipt. With service this great and honesty and effort doing the right thing I would highly recommend this place, gives good deals when the auto parts stores rip you off to kingdom come on batteries anymore and give people all kinds of excuses and don't honor warranties or try to charge batteries if the slightest inconvenience happens. I've been to the Federal Way store too and would say to people living there to come to this one instead, it's like a night and day difference with ethics and integrity and thank the dude again who works here for being straight up and hope Deka covers for their mistake, I'm from Pennsylvania and know a guy who worked there for years and from what he told me although their products are great and affordable there's a lot of monkey business going on in the plant stemming from DEI where much of the hard work is unfairly put onto the shoulders of the straight white guy and then everyone else's mistakes blamed on him too and this type of stress can understandably cause problems in a workplace. Thanks will be buying more batteries here long as I'm living in Washington and so should anyone else.”
“The employees here are extremely helpful, fast, and efficient. This is my go to auto body shop. Both of my cars needed batteries and was in and out in less than 10 min.”
“I stopped in with loose exhaust fittings, and though the repair shop was closed the employee were so kind to supply me with a 'borrow' bag of tools that I can use to repair there on site. Even let me use an 11/16 open-ended wrench without purchasing it... great people work there and I will go there again.”
“This location was so helpful! I needed a windshield wiper, some brake lights, cleaning materials and filters. As soon as I came in I was greeted and they asked to help me locate the items. I was paying at the register in less than 5 minutes. Not only that, but they let me change my break light in the parking lot and let me use one of their tools to do it. 10/10 Service!”
“Been coming here for several years now. Kevin and Benny are always quick, friendly, and ready with whatever answer I've needed for any vehicle, from a moped, old Lincoln, to marine cells for my conversion camper. Always in n out with no fuss”
“I love O'Reilly's!!! They always send coupons via email and also offer a 10% military discount. The employees here are always so knowledgeable and helpful.”
“Very popular location and good when the parts are in stock. Good people quality products and I like the location. The location is very busy and centrally located where everybody comes here so parts may run out quickly I would check stock before you come to this location. But is a good place with a good personnel/staff I like it”
“Had to go here to swap out a battery and the staffs were very helpful, they let me borrow the necessary tool to take off my old one and install a new one. They’re a young bunch but are very knowledgeable, I had concern about the installation and they were able to help me properly.”
“Great experience The staff was very friendly and knowledgeable. They helped me quickly find the right part for my car and explained everything clearly. Excellent customer service, fair prices, and fast checkout. Definitely my go-to place for auto parts. Highly recommend!”
“I hate writing reviews. Usually only if things are really bad, but Anthony the manager at the sunset in Renton location and Robert from the Northeast 4th Street in Renton location gave me a hand up today. I got stranded due to a bad alternator and walked to the sunset location. Unfortunately they didn't have the alternator, but ne 4th st did. I explained the situation and Anthony said hold on! Called Robert and Robert said on my way. That saved me an hour of walking when I had to be at work already. I really appreciate what they did today. It's not offen when people go out of their way for you. So thanks to the both of those young men who are ahead of the game in my book!”
“Hayden and Ben were great. Helped us test our battery even when they were busy. Some guy was there yelling at them and making a scene but they handled it professionally. Kudos to them.”
“Came in on the last 15 minutes before closing, young man named Christian showed great care for my battery as it was dead and needed a charge. No complaints, easy secure for my property and was polite!”
“Brandon was kind, helpful and fast. He explained the warranty information for a headlight to a customer, then went to get what I needed from the floor (I didn't realize it wasn't shelved behind him)
It was the manner in which he helped, that made it a great experience. Thanks Brandon.”
“Yeah the part was 3X higher (or slightly under) then ordering it online. Yet only place that could have it today problem solved. Also the other options do not have the brick and mortar solution of problem is back and return option. Granted I doubt this will be a repeated issue...”
“I was stressing about some routine maintenance and found this place while looking online. Got in, got my stuff sorted, and the shop was clean which made it a smooth visit. Glad I stopped by on my way out to Chehalis.”
“Just went in to change my windshield wipers. They had a good selection of parts and the gents at the counter were great. One of them came out and showed me how to install the wiper blades and helped me get them on. Highly recommend”
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“Great value and customer service start to finish. Could not be more satisfied with the product, the delivery time and the excellent customer service from Todd Francis and Blanchard Electric & Fleet Supply.”