Additional Self Storage on NE Burton Rd West is a convenient and secure storage facility that serves both personal and business customers. Located just west of the Four Seasons shopping complex, it offers safe, affordable units with electronically controlled access, bright lighting, and a fully fenced property for added security. Customers can bring their own lock or purchase one on-site, although large-truck access is not available. The facility is known for its friendly and respectful staff, with on-site managers who are helpful and knowledgeable. Many customers appreciate the patience and understanding shown by the team, especially when dealing with special situations like trips or unexpected issues. The staff members, including a manager named Tyler, are courteous, thorough, and willing to answer questions to ensure a smooth experience. Customers who have used the facility report positive interactions and feel confident in their choice, citing the proximity to their homes as a bonus. Overall, Additional Self Storage offers a functional, well-maintained environment with excellent customer service, making it a trusted choice for storage needs.
This location provided the best customer service I've experienced in a long time. Tyler was extremely professional and took the time to explain all the details of the lease. He worked with me for start date in the future. I'm not sure what his salary is, but give him a raise. Great employees are hard to find.
December 2024
Spoke to the manager, very helpful. Ultimately I didn't get a unit due to the distance.
October 2024
This place is highly functional, and the customer service rep Tyler was so knowledgeable and thorough. I highly recommend!! 👍 #greatservice #Tyleristhebest
