American Eagle offers casual, comfortable, and trendy clothing with nice colors. The store has a great selection and a lot of options, with a wide variety of sizes, though some note a limited range in men's jeans. The space is consistently described as clean, well-organized, folded, and tidy. The staff receives significant praise for being really nice, friendly, helpful, sweet, and kind, often going out of their way to assist customers. Experiences with returns and exchanges have been positive, leaving people with a smile. The prices are viewed as reasonable, especially during sales, making shopping there a fun experience. While most feedback is very positive, some feel the sizing could better cater to all body types.