JCPenney at Vancouver Mall is a long-trusted shopping destination for style, quality, and value. It offers a wide selection of affordable fashion, including true big and tall clothing, as well as home decor, beauty, and accessories. Many customers report friendly and excellent service, with specific staff members noted for being prompt, helpful, and lighting up souls. The store features exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie. However, checkout can be slow with long wait times, sometimes taking 15 minutes with only one cashier, so it is not ideal for those in a rush. Overall, it provides a great shopping experience for everyday needs, with particular praise for its helpful staff and affordable prices.
Have always love JCPenney. Great quality, good sales.
July 2026
We had excellent service at the Jewelry counter. I will definitely continue to shop here. I love their Jewelry and clothes. Bought 2 Tank tops & can not find that nice color anywhere else. Ty for excellent customer service 👏
June 2026
This store is a personal family favorite. We been coming here since I can remember. It was amazing back then and still is today. Great friendly staff, safe environment, great location great prices great, great great.
