Metro by T-Mobile offers prepaid plans and phones in a clean store. The staff is described as friendly, fast, helpful, professional, and kind. They are knowledgeable and walk customers through plans and new device setups, making people feel appreciated. Reviews highlight great customer service, with specific mention of helpful support for setting up family plans, phones, tablets, and earbuds. Multiple customers state they would recommend this store to friends and family due to the positive experience and satisfaction with their new devices.
They are the best I got my phone replaced,I was having the broken phone the two gentlemen were polite and they helped me in getting my photos and all other application on my new phone thanks much recommended store appreciate you guys
June 2025
I was very impressed with the service and they always answered my questions and helped get me the best Mobil plan.
April 2025
Roy has been very helpful setting up my new family plan. Also with new ear buds. Which I love. Great customer service. Clean store. Fast and friendly. He is knowledgeable about all the questions I have.