Metro by T-Mobile at 11500 NE 76th St Ste A3 offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Friendly staff walk customers through best prepaid plans with unlimited talk, text, and data. Customers praise staff as nice, respectful, informative, and professional. Many reviews note a new staff member who was so nice and helpful. One customer had a phone that stopped working after tampering and a hacked sim card; staff stayed late to fix the issue and return lost funds, earning gratitude. Customers also mention smooth carrier transfers with authorization code and transfer pin# and a good deal. Overall, Metro is recommended for its helpful, respectful service and great prepaid options.
I came in today already frustrated because my online order mobile phone came WITHOUT a SIM card. The two female representatives that were present was phenomenal. They couldn’t do anything about my account but helped me with what they could, and I figured out the rest. Thanks again.
October 2024
Tried to get help on Google backup and notifications sounds. Thanks trying, I appreciate your efforts.
October 2024
Ben knew exactly what I needed to do to switch carriers so we could use Metro in Canada. Once I got an authorization code and transfer pin# from previous carrier, everything went like clockwork. Even got a deal. Thanks again!