O'Reilly Auto Parts Store #2520 in Albany, Oregon, offers a wide range of parts, tools, and accessories for vehicle repair. Located at 2105 Santiam Highway Southeast, this store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also resurface brake rotors and drums and offer a free Loaner Tool program with a refundable deposit, making it easier for customers to complete their repairs. Customers frequently praise the friendly and accommodating staff, highlighting encounters with employees like Ronaldo, who helped unlock a locked car, and Julian, who recommended and installed new wiper blades despite the customer's arthritis. Others mention the exceptional service from Davis, Ron, and Daniel, who answered questions patiently and made challenging car issues more manageable. Overall, the store is known for its helpful employees who go out of their way to assist customers, whether by providing advice, performing services, or offering support during difficult situations. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted place for quality parts and excellent customer service.
Thank you for fixing my car key fob so that I could get home safe. I appreciate your willingness to help and get everything taken care of so quickly!
January 2026
I’m amazed at the level of customer service I received at this location, my experiences are always met above and beyond. Thank you Autumn, you manage a well rounded crew. This level of customer service is what I wish, I could receive everywhere, very rare to see in today’s world. Keep up the great work.
January 2026
Great and very very helpful staff that will even come out and help you figure what a noise or issue is. Takes their time to explain to you what the issue is and what exactly you need and need to do. Best employees ever!
