Van Mall Storage is a self-storage facility in Vancouver, WA, conveniently located just off Highway 500 between I-5 and I-205. It offers over 600 storage units in 17 different sizes to suit various needs. The facility is described as very clean, with no mold, and provides great climate control and security. Customers report a flawless, seamless experience and are very happy with everything, including the move-out process. The staff and management receive consistent praise for being incredibly helpful, very friendly, very nice, kind, honest, and efficient. They are known to take the time to solve issues, going above and beyond to help, even when a problem is not their fault. The on-site managers are professional and strive to take the hassle out of storage. The service is called amazing and impeccable, with multiple reviewers strongly recommending the facility. The price is also noted as being great.
Highly recommend, the facility is always clean and it's been safe for the time I've keeping my stuffs there.
Administration is always willing to help and always gives options to your needs.
Five stars review.
March 2024
We rented a Uhaul truck through the mobile app but there was a dispute with the amount of miles that we drove. We went in to the office and chatted with the staff. They did some quick research, found the error and made it right for us. They were incredibly helpful and very friendly. Great people!
October 2023
The office staff is very nice and they take the time to solve issues instead of just telling you sorry and sending you on your way.