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“I put a boo boo on my brand new car and was heart sick. I got several estimates in the area, but I should have gone straight to Sonic. Not only were they the most reasonable ,they were the most honest with what was necessary. They actually came in under the original quote because once they got into it, they could see it wasn't as bad as it could have been. One local highly rated shop's quote was 4 times what I paid Sonic. Part of it is because there was a teeny tiny dent that all the others said would require a whole section of the car to be repainted and decals replaced. Sonic did some kind of magic and you can't even tell. I am eternally grateful I was able to pay oop and avoid having an insurance claim.”
“I picked up my car from FASS and almost wanted to cry with relief. They did such an incredible job on the repair, and communicated every step of this process. The car was literally glittering in the sun when I laid eyes on it. They also deep cleaned my tires and they look brand new. I’m vey happy with this service and will definitely use FASS for any future repairs.
Additionally, Kat their receptionist is so kind on the phone and patient even when you call every day for an update.
I definitely recommend this shop!”
“An HONEST automotive technician! Brian is more than just a mechanic.
We were on a trip with a deadline to see our daughter's graduation. Had some bad noise coming from the engine compartment so pulled into a parking lot there in Gig Harbor, called Parkers Automotive at someone's recommendation. Couldn't be happier! Brian came to our vehicle, easily diagnosed the noises with his almost 40 years of experience - pulleys going bad. Said he could rearrange his schedule to repair our vehicle and get us on our way the next day. Not to say he would do this in all cases, but Brian and his office manager went way above & beyond to take care of us! THANK YOU! God bless them, they were angels in our time of need! Once repaired we drove all night, but made it on time.”
“Staff was very friendly and professional. The repair came out almost perfect, and I am very satisfied. My only complaint is that I would have preferred more communication during the repair. Towards the end of the repair, I was told it might be done on a Friday but they would let me know if it weren't going to be completed. I never got the call, but it was finished on Monday.
Other than that, I would use them again.”
“I had a wonderful experience with Tlz Solution in Burien.
They got me in the day I called.
They replaced a window I brought the glass with me. We had it taken apart, and he took it that way. I was charged the price I was quoted. And it was done early. The restroom for the public was beautiful and clean. I was impressed. Highly recommended.”
“I recently had my car serviced her after being struck by another driver. The process was AMAZING! The communication and details were all clear and easy to navigate. Ryan was a rock star and was in constant contact through the repair and pick up. This was a bad situation made good by a company who did impeccable work. Cannot recommend enough!”
“10/10 would recommend, the service was speedy and the people were friendly. I needed my headliner replaced on my 2012 Honda, they did just that and cleaned my sun roof track and gutter. They worked with me and stayed longer so I was able to make it to drop my car off and worked with my work schedule so I could pick it up over the weekend if needed. Overall a great experience.”
“Excellent service! They got my car done earlier than estimated and I appreciate them getting me in and taken care of so quickly! Brandon was super helpful and communicative. I also appreciate that they were able to save my Good To Go pass and reinstalled in on my new windshield for me so I didn't have to order a new one! Highly recommend!”
“My time is limited during business hours. All Star Auto Glass was able to help me find a very convenient time slot to work on my windshield. A possible two hour job was done in 40 minutes. Thank you All Star!!”
“I have used Smart Glass in the past and they could be unreliable but under their new management they are clearly focused on the customer now. The new manager worked with me the whole way through the process and answered my call in the middle of the night. I will tell everyone I know to go there now. If you need glass done give them a try and you'll be satisfied.”
“Recently used them to replace a busted side window. While other places wanted me to wait a week just to come in for an estimate. At this business, the person I talked to was able to get me a quote over the phone in 5 minutes, and then get me booked for the repair the next day, at my home. The window repair company that came to my house was a third party contractor, and they did a fantastic job (I think the replacement window is better quality than the one that came with the car).”
“My experience was super easy and stress-free thanks to my tech, Jacob! Communicated when he was on his way, the estimated time it would take, AND met me at my work and moved my car out of a tow-away zone for me since I wasn't able leave work at the time of service (all while it was pouring rain outside!). Beyond thankful for him, his kindness, and great customer service! :)”
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“Amazing service!! They were super quick in getting me on the schedule and in fixing the windshield. They also cleaned the floors and fixed a broken side mirror which was above and beyond!! Thank you so much!!”