O'Reilly Auto Parts store #3724 in Walla Walla, Washington, located at 715 West Poplar Street, offers a wide range of auto parts, tools, and accessories. The store provides useful services such as free battery, alternator, and starter testing, as well as wiper blade and bulb installation, fluid and battery recycling, and Check Engine light diagnostics. They also resurface brake rotors and drums and offer a free Loaner Tool program for specialty tools, with a refundable deposit. Customers appreciate the friendly and helpful staff, especially for their willingness to assist in finding the right parts and providing honest advice. Many reviews highlight the good customer service compared to other stores, with employees like Joey and Timothy standing out for their extra effort and kindness. Customers often mention that the staff at O'Reilly are approachable and ready to help, even if they don’t have all the answers, unlike some other auto parts stores where customer service can be rude or dismissive. The store’s parts are generally priced fairly, although some mention that parts for certain vehicles like Jeeps tend to be more expensive. Customers also value the store’s helpfulness in diagnosing issues, such as reading check engine codes and providing guidance on vehicle repairs. Overall, O'Reilly Auto Parts in Walla Walla is praised for its friendly staff, good service, and reliable products, making it a trusted choice for auto repair needs in the area.
They are really helpful finding parts for a your car. Great customer service.
February 2026
Jess heard me asking Google whst wipers I needed and he looked tgem up to make sure I got the correct ones. Then, Don followed me out and gave me a lesson on how to install them! Thanks guys! Very helpful 👌
December 2025
Don was so kind and knowledgeable helping me figure out what was wrong with my car battery. He even stayed late and helped me install the new one! I definitely will be coming back!
