This Verizon store provides an exceptional in-person wireless experience. The wireless sales consultants are consistently described as awesome, professional, personable, and very helpful. They take a significant amount of time to help customers, answering questions and clarifying account details without pushing sales. Staff are extremely knowledgeable and patient, ensuring customers select the best devices for their needs. They offer great service, assisting with plan reviews, phone upgrades, and resolving issues promptly, even right at opening. Consultants are transparent with pricing and helpful with transitions, such as switching from Android to iPhone. The service results in highly satisfied, long-term customers who strongly recommend this location for its exceptional customer service.
The manager there @ the Summitview- Yakima store was very tech. sharp and was able to retrieve my contacts for my new phone, as previous phone was lost (stolen). He spent 20+ minutes helping me. Great store
April 2026
Great service fr, phone stopped working and same day I was able to show up in person and even get an upgrade, but big shout out to Austin this man was great help
December 2025
Austin was super helpful and the staff was a collective group of friendly, well dressed, hotdog enthusiasts
