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“Had an amazing experience with the person who help me purchase a new phone would really recommend friends and family to your store. Thanks for all your hard work and really appreciate him opening the door for us also great and awesome employee. Thanks Angel”
“One of my IT staff members had referred me to mobicell. I traveled from Goldendale so i Called asked if they had my screen available at the store and they did. Made the trip and they were able to replace my broke screen within a half hour. The two staff working in the store were friendly and helpful but also not pushing to buy bunch of extras. The person that fixed my screen was very polite and included a screen protector as he knew we had traveled to get there. Price was great you can buy replacement screens on amazon that don't always work but trusted parts sites and what it cost me for my repair it just made sense to have someone that knew how to complete the repair. Highly recommend hopefully not having to use them in the immediate future but i will certainly if i have phone issues again. Thank you”
“Awesome customer service!
Awesome staff!!!
Austin was the gentleman who helped us and he was absolutely amazing! Took his time, helped with everything we needed (which was a few things) and it was honestly the least stressful Verizon visit we’ve had yet… specially, when comparing to the other stores we’ve been too!
-Five stars all the way!!”
“Sandra was an awesome help in getting my number ported over and keeping my IPhone 15 plus! She was able to help me switch to their service in just a few minutes AND keep my number! I’m super happy to have an unlimited phone again without all the extra contract stuff!
They are under new management (Sandra) and I recommend going here if you need to get a great phone plan at a price that’s more affordable than the others on the market.”
“Malachi was immensely helpful in straightening out my AT&T account. Also, he set up my ATT internet hub so it made it a piece of cake for me to install it at home and get all our devices on the new network! I never could have done it without his help!”
“I went in looking for a new number/ phone and lulu and cenia gave me a really great deal as well as some accessories? they were really helpful and patient in transferring my things over to my new phone.”
“Purchased my new iPhone 16 Pro max and I love it I appreciate them so much for there kind business and hospitality these guys are great because they sell Unlocked devices which is very convenient and I didn’t have to worry about no headache with my carrier”
“Came into tmoblie after a long day and needed to add a phone to my line after switching plans in Vancouver. After a getting started I came to an impasse and couldn’t get into my account after to many try’s I was locked out :( Eddy went above and beyond to help me and get everything authorized and figured out . Great customer service service !!!”
“Jerry helped me today on getting a new phone I went from a iPhone 14 pro max to galaxy 25 ultra so far I'm loving it I like how Ai is implemented into the phone
Jerry came across very friendly and welcome so I have high chances on going back”
“Nicole showed the highest level of professionalism at my visit yesterday. She understood exactly what I was asking when I wasn't even sure how to ask it. We went through pixel phones, Samsung phones, watches, price points, billing and upfront costs. She did an outstanding job and this means a lot coming from me because customer service is very important in my opinion and seems to be a lost art. Thank you again Nicole!”
“Awesome the owner worked on my phone right before closing, Verizon store was advising me a new phone around $1,000 dollars I was getting all the services except ,calls going and ongoing got it fix under 5 minutes for free thanks I'll be Back !!”
“I was changing plan types, and Alexander put in SO MUCH work to smooth and expedite the process. He was swarmed by customers with tech support issues, and was able to handle a potentially tense situation calmly and effectively. He was even able to help another customer while on hold dealing with my plan.”
“I couldn't find the microphone on my keyboard after an update and they were able to help me and were super friendly and polite. I have shopped here many times great staff, they are patient and knowledgeable. If you are looking for a good cell phone great coverage at an affordable price along with a staff that can help you make the right decision I recommend this place.”
“I have my son and my daughter and my boyfriend on my account they are on my family plan. and We like to travel. and We use google stuff a lot. and We are so glad that are smart phones has protective cases on them. and So it doesn’t break on us at all. and We are so glad that they have a great family plan. and I have tried other cell phone companies in the state of Indiana. and I ended up going back to cricket and It is the best one that I have been using for my cell phone family plan. and It is the best company for our family.”
“A very good service and good attention with good promotions, although there are times when the network is unstable and fails to play videos. It would be nice if they corrected those problems.”
“I went in today with an issue for a phone I was setting up for somebody.Carlos went above and beyond to help me out and figure out the solution to the problem that had been going on for 2 days. He was friendly, kind, hopeful and patient.”
“I have been a US Cellular customer for over 25 years and the very best Consultant by far is Bryan Carmona! He is brilliant and makes your experience pleasant and informative! Thanks Bryan for your outstanding personality whichhelped us in our stressful tech world journey!You are going to soar in life,we appreciate your help and support!”
10AM - 5PM
1020 S 3rd Ave, Yakima
Mobile Phones
“I am so frustrated with this service. After having it for 6 years and always being on the family plan they chose to change the service and they separated all of our lines off of the plan. And 2 of my family members went without service for 5 days because of it. Mad and beyond dissatisfied with the customer service . I have a logged time of 7 hours total combined hours spent on hold and trying to talk with a service agent getting absolutely nowhere.”
“It was time for a new phone. I totally understand how frustrating it must be dealing with seniors who understand nothing about technology.. I forgot the woman's name, but she did a good job. Those passwords are a beast. I do hope this phone lasts longer than my last one. Thank you for your kind service and setting my new phone up.”
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“Called yesterday afternoon, he was very polite and was able to take me an hour before closing although he didnt have to. Fixed my back camera and replaced a part due to water damage, very low prices, didnt charge to much and didnt try to sell me anything unnecessary. Very quick repair only took him 30 minutes, I would definitely recommend this shop.”