“Came in 1 hr before closing! At our age the procedure seemed clear but we threw many questions at Joshua and later his supervisor!
When we got home with the product we did have difficulty getting it installed on our Smart TV’s but finally found solution and everything seems to be working fine!”
“Louis was wonderful , he literally helped us for over an hour and was so kind and helpful.
He never got aggravated he kept a positive attitude.
I would recommend him to anyone for best customer service .
He should be nominated for best employee of the year !
Best experience hand down”
“Yes very sorry but the guy whom sold my phone to me was very kind and nice however had a problem was also very kind to hear my problem adjusted my phone and was out in at least 5 minutes
Thank you for your kind service. Will definitely return
Thank you
Google Maps
Writer Journalist
Joseph Leggott
Shopper
JojO”
“I spoke with Andrea, who was so helpful. We discussed my wants and needs in a phone. She helped me get a better deal than the internet was offering! Highly recommend her and T-Mobile!”
“I had such an amazing experience thanks to Logan and Isaiah! They truly went above and beyond from start to finish. They took the time to walk us through every option, answered all of our questions, and made sure we left with the best possible phone plan for our needs.
What really stood out was how patient, kind, and genuinely invested they were in helping us — we never felt rushed or pressured. It’s rare to find customer service like that these days. They made the whole process easy and actually enjoyable.
Thank you both for making this such a smooth and positive experience. You can tell you truly care about your customers, and it absolutely shows. We really appreciate you! ?”