“Came into the store, switched from T-Mobile and Amy did an amazing job. She made everything simple and got everything switched to the new phone. If you need help at Verizon definitely go see Amy. She was amazing!!!!!!”
“We had a great customer experience, but the store was unbearably hot. Apparently the air conditioning has not worked for a month. I truly felt sorry for your employees. There were also customers walking in and because it was so hot they chose to leave. It was as hot inside as it was outside. My arms were actually sticking to the desk due to sweat.
I also asked an employee if At&T provided them with the fans they were using and they said no they bought them with their own money. There was portable air conditioners but they were making no difference. I hope for your customers and employees sake this matter is resolved soon.”
“Went to fix the crack on my iPad and it looked brand new. Their poster outside that says yeah we can fix that can actually fix what happened. That’s what they fixed.”
“My wife took her phone there cars were going on my daughters make a wish vacation well cpr said it was broke and just for them to touch it it was $50 and I told my wife to go to malfunction junction they new the situation the screen wasn’t bad and the care about there customers cpr didn’t give two shits even with it being my daughters make a wish trip they didn’t care if we had pics but you know what malfunction junction cared very professional they don’t try to rip you off never ever will I go back to that place”
“I was in 3rd Ave Cricket Wireless earlier this week. I've been with Boost for years. However my phone broke and Boost offered me zero deals or incentives. I was spoken to by James as I came in the door at Cricket and he was quick to help! It was like talking to a friend. He hooked me up! I'd recommend anyone to go see James at 3rd Ave Cricket. I appreciate all his help and I love my new phone!”
“Christy was amazing today! Her costumers service was 10/10 and she actually cares about the costumers satisfaction. If all costumers service had her attitude and patience, the world would be a better place.”