AutoZone on Robert C Byrd Drive in Beckley is a leading retailer of auto parts and accessories. Multiple customers report excellent service from helpful and amazing staff who go above and beyond their duties. Employees are consistently described as respectful, diligent, and a blessing during stressful situations. Reviews highlight staff who direct customers to find what they need, make calls to check weather or assist with local services, and help diagnose serious vehicle issues. They have replaced wipers, topped off fluids, and worked diligently for over an hour to fix trailer lights, ensuring customers could safely continue long drives. The store is noted for having exactly what is needed in stock. Service is often quick, with one customer in and out in under ten minutes. Overall, the store and its staff receive glowing reviews for their commitment to the customer, providing assistance that feels above and beyond during challenging times.
Chad provided outstanding customer service. He was patient, knowledgeable, and genuinely kind during a stressful situation. He went above and beyond to make sure we were taken care of and safe to continue our trip. His professionalism and compassion truly stood out. AutoZone is lucky to have someone like him on their team.
September 2025
I would say it's the best AutoZone in all of Beckley! The commercial manager Sarah is super cute!
January 2025
The guy who helped me was good. I told him what I wanted so he ordered it good job AutoZone
