Victra, the local Verizon Authorized Retailer in Beckley, WV, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's employees, such as Michael, Chris, Aaron, and the trainee, for their professionalism, helpfulness, and ability to handle even the most challenging problems. The store offers a smooth and painless experience, from upgrading devices to switching between Android and iPhone. Customers appreciate the lack of hassle, the quick service, and the employees' efforts to ensure a satisfactory outcome. Overall, Victra in Beckley, WV, is known for its excellent customer service, knowledgeable staff, and ability to provide a seamless technology-related experience.
It took 3 hours but when we left with 4 new phones and an unbelievable plan, we were excited and completely satisfied. Aaron answered all our questions, added all our accessories to our phones and laughed at our ridiculous jokes. Thank you, Aaron, for all your help.
June 2024
Michael was awesome and made things easy. There wasn't a bunch of things thrown at me or anything. I told him I wanted a new phone, he showed me the selections and deals, transferred my things, put my case, screen and camera protectors on and I left. Him and Chris were cool and down to earth, it was an easy and painless... read full comment
May 2024
Michael was very nice in helping me pick a new phone and getting it set up.
