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“So my phone quit working yesterday. I went out to my local us cellular store to see if I could get it fix. I was not able to upgrade, which ment i was stuck with a broken phone. The guy who waited on me was wonderful!! Not only was he patient with me, he was very informative. Needless to say, this guy did everything he could to make sure I left with a working phone. I can't thank him enuff for the GREAT customer service and making sure I left with a new phone!!”
“If you walk into T-Mobile in Whitehall and don’t ask for Dana, you’re doing it wrong. She’s fast, friendly, knows her stuff, and made upgrading my phone ridiculously easy. Best customer service I’ve had in YEARS. 10/10 recommend!”
“Landon waited on us at the Clarksburg location. He was very patient, personable, and helpful. If I was still a business owner, I would definitely welcome him as part of my staff. Best wishes for you, Landon, regarding upcoming changes.”
“The staff did such an exceptional and wonderful job understanding and taking care of my needs yesterday. After going to four other T Mobile locations with no luck, the guys here had me taken care of in a matter of ten minutes or so and I was out the door! Super knowledgeable, really friendly and overall a clean and welcoming store to be at. Will probably be coming to this one from Herron out. Thank you.”
“Recently I have started service with the Spectrum through phone call.
I had some issues for which I visited this Spectrum store.
When I entered the store Ms.Kalyn Tate greeted and welcomed me and ask how can she help me.
I discussed with issue and know about the mobile services.
She resolved the issue promptly.
She discussed and explained about the mobile services.
I found Ms. Kalyn to be very helpful and eager to walk an extra mile to provide excellent customer services.
Kalyn has following remarkable qualities. Just to give few examples
1. Reliable and dependable
2. Trustworthy and honest
3. Knowledgeable
4. Problem solving capabilities
5. Walking an extra mile
6. Customer oriented approach Her services matches with high standards of Which has been set by the Spectrum.
She is an asset to the company.
Best Wishes to her.”
“Sorry to read of the experiences of others. Within 24 hours of ordering service online, a pair of knowledgeable, friendly and professional technicians hooked us up to our area's new fiber network. So far, so good.”
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“Giving it 5 star even though we don't have city net yet as they are installing lines in that area. However, customer service were very helpful, professional and friendly.”