Jenkins Ford in Buckhannon, WV, is a dealership dedicated to providing high-quality vehicles and excellent customer service. Customers appreciate their honest and friendly staff, including salespeople like Brandon Weese, who are known for answering questions, providing helpful information, and making the buying process smooth and pressure-free. Many reviews mention that the vehicles, including trucks and cars, are well-maintained, clean, and priced fairly, with some noting that the dealership does not haggle because their prices are already good value. The team is responsive and attentive, often going out of their way to ensure customer satisfaction, such as calling customers first thing Monday to complete paperwork or delivering vehicles at no extra charge when system issues occur. Customers also highlight the quick and efficient service, whether for sales or repairs, with some visiting without an appointment and still receiving prompt assistance. Jenkins Ford strives to serve customers’ needs with relevant, correct information and a friendly approach, making it a trusted place for buying vehicles. Overall, the dealership is highly recommended for its professional service, helpful staff, and commitment to customer satisfaction.
Jenkins Ford has always treated us with the highest level of courtesy. Service advisor Angie is always on top of getting your mechanical issues resolved in a timely manner. Wouldn't go anywhere else.
August 2024
Awesome place to purchase your new vehicle. Brock and DJ made our purchase easy and stress free.
August 2024
Very pleased. Always got excellent service from them. The service department staff is very polite and knowledgeable.