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“Been going to this pharmacy for over 17 years :) Never encountered any issues what so ever . The staff are ever so helpful and friendly and the pharmacist are knowledgeable and ALWAYS look for their patients ❤️”
“I have shopped at MANY CVS stores all over the US, this particular one in Charles Town WV on Liberty street is hands down the best one. In stock, friendly, and always willing to help me”
“The clerk, London, at the Charles Town location was very friendly and helpful checking me out. She signed me up for extra care and saved me some money. She was very pleasant to chat with as well as efficient in her job.”
“Pharmacy staff and front staff are super friendly and always willing to help!! I see so many complaints on the pharmacy however mostly over prescription times maybe you should try working this job before you publicly bash a pharmacy for its wait time how about next time you ask yourself how many prescriptions did doctors call in for their patients today because I promise you that you are not the only one! They fill meds from the time they get there till they leave and that in between Covid shots booster handing out meds all while making sure your med count is correct and the fose is correct and let's not forget that doctors don't always catch what you're on va what they are giving you so your pharmacist also makes sure you don't have a serious interaction between meds the were given vs the ones you are on!! Cut people some slack they are doing there best!! I love this store and all of its employees they are like a second family to me!!”
“All employees are very attentive to our needs. All friendly, smile and curiously do their job.They never point to were an item is, they guide and take you to the items. I'm very proud to walk into our Washington St.. CVS ANDI recommend it as a print shop, store and pharmacy.”
“The shelves are always well stocked and the staff is always warm and friendly in a way you just don’t see at either of the CVS locations in town. The parking lot is always well treated during icy conditions too. The pharmacy does seem to be closed a lot though- might be time for a new pharmacist.”
“Had an issue with my passport photo being rejected and Ralyn helped so much! I hate having to be one of those people but she was very understanding and apologetic. Thank you so much!!”
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“I almost always have a good experience at the CT WM pharmacy. My Rx's are always in stock. The wait isn't usually too bad, though sometimes I feel like they could open up a third register during very busy times, and they're not always quick to come forward from the back area. I enjoy the quirky personalities of the techs and cashiers. A lot of them are humorous and kinda dry, which I appreciate. But they're always efficient and respectful with customers. I imagine they deal w/ a lot of pissy people on a daily basis, so, unlike other reviewers, I dont expect them to always be upbeat--I just expect them to be humanly polite. They've always gone out of their way to help me with issues and snags w/ insurance, etc. Ya get whatcha give.”