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“Today, i was on the first leg of a drive for an important work meeting, with 3+hourt to go, my vehicle started making a vibrating noise, pulled over and identified the issue, but of course, no tools to fix it. Pulled into Fox Automotive and asked if there was any way I could get my vehicle looked at. Without hesitation, the gentleman working hopped in my car, verified the issue, and had it fixed in no time. While he was at it, he identified that I had lost some oil due to the quick oil change shop not replacing the dip stick correctly, and topped me off. He had ne back in the road in less than 30 minutes, which ABSOLUTELY saved my day. If you are headed to any other mechanic or service location, stop, turn around, go to Fox. I am so grateful for the help provided, and the extra attention taken to get be back on the road safely!”
“I’ve been to Martinsburg service center twice and both times have been just such a positive experience.
Firstly can we talk about the car service?!? I mean not having to pay for an additional expense or miss a day of work sitting around! Then when it was done they came and got me so I didn’t have to add and extra step to my evening with my family! Truly a blessing.
The rest of the experience was just as good went for a complete and total work up on everything. They were fair, quick, considerate and notified me regarding the one minor thing they found (a bulb out). Just really great service all around!
Then a few months later I started hearing a noise from my car it was loud and I was nervous to drive it. I call late one evening and Nick got someone to check it out ASAP (honestly he tried to get me there that night but I live across town so didn’t work but still). Once they figure out what it was they told me it could be a day before he could get me in but if they had any free time they would work me in. My car was done that evening. Again another day where that ride service came in handy,
Truly appreciate the service and the people who work here. Everyone was kind, professional and they just cared!
Would recommend!”
“I went in for an oil change and had a great experience. Everyone was courteous and professional, and the environment had a welcoming, downhome, family feel. I scheduled my oil change a day in advance, and they were ready for me right on time. The service was quick and efficient—I was in and out in no time. Highly recommend!”
“If I could give more than 5 stars I absolutely would. If you need your Auto fixed this family is the one to work with! Bill is an incredibly kind person who keeps it legit with you about your auto. 10/10 my husband and I do recommend! We will be returning for any future Auto services.”
“I've been getting Lucille inspected here for years Lucille by the way is my beloved Mustang and Nate is the best this place is really nice and they do not try to rip you off like another place in Charlestown called Creamers”
“Awesome service. Super nice staff. My initial appointment didn’t work out because I didn’t had the key for the tire locks. I was met with a lot of understanding and great advise. I can highly recommend”
“Russ is the man! Not only does he do a great job, he's pointed out issues with my car that I had not noticed. I bring both of our cars here for oil changes. Such a great service.”
“I picked the truck up from them about 2 months ago and BT has been very good to me I consider him a friend and I will conduct business with him anytime he's honest fair and he is a legitimate. You'll get a good deal I promise. And you don't have to worry about the cars being shady because I have been there and watched them fix things they have fixed things for me they do a great job they don't skimp or cut any corners I have met other people that do work for them and they also do great jobs you can't go wrong with this place especially if you need a car go talk to BT”
8AM - 12PM 1:15 - 5PM
1625 Winchester Ave, Martinsburg
Auto Repair
“Bought a seat cover for my sons dirt bike and we called this place and and he told us no problem 15mins later he had us out the door and on our way turned out excellent would recommend anyone checking these guys out 10/10 super friendly and all around great people ?”
“Honest shop that does qualiTy work. And contributes to the local community. The only body shop I will take my vehicles to. They have done excellent cosmetic upgrades on my Camaro. And made three different collision repairs like new on other vehicles. I can’t say enough good things about them.”
“HIGHLY RECOMMEND! IF YOUR CAR IS DISABLED AND YOU SEE THIS REVIEW, CALL LES FIRST, HE ANSWERS!Les was quick to answer at midnight on a freezing Monday after calling four other, nearer ‘24 hour’ towing services. He was there so quickly, he must have been on the road as soon as we hung up as well! Les took great care with our vehicle, and put me and my three kiddos in his clean truck, dropped our van at the dealership, then brought us to our nearby hotel. After our transmission blew out 400 miles from home in the middle of a 15 hour drive, ?, if you’re having a similar experience definitely give him a call! God bless Les!”
“My wife’s Mazda 5 battery system indicator started blinking, and they found the alternator was at fault and replaced it same day. My Honda Fit had a brake noise, which turned out to be the dust shields — no brake job or rotor replacement required.
Friendly, fast, and honest.”
7:30AM - 5PM
324 Winchester Ave, Martinsburg
Auto Repair
“Very professional.
The hustle Vibe was abscent. Appreciate being treated as a person not an ATM ready for looting. Unlike another competitor they advised break service can be in another 20,000 miles.”
“I have purchased two vehicles from here and have not been disappointed yet. Both times I have dealt with Mr. David Boone and he's, by far, the best salesman to date. He and his team were not pushy or try to sway myself or my wife in any direction. They kept us updated on when the vehicle arrives and answered any questions we may have. Me and my family enjoy the 2026 Toyota Grand Highlander nightshade that you and your team helped us get. Great service, great people, 10 out of 10 recommend!!!”
“The Best ppl
Got some service done
They will not lie to you nor overcharge you
Best job I ever got done
Very professional work
Worth every penny”
“Great experience. I had come from MA visiting and I had gotten water in the front seat of the car on the floor. They fixed it no charge. Was able to get back to MA with no issues.”
“Great service. Came to do a car inspection. Was in and out in 20 minutes. The people in the shop were super friendly and helpful and I enjoyed chatting with them. They are really good people and the service was great. Top experience.”
“We took my Subaru here to get a state inspection, which failed because of my front brake pads. The owner then offered to fix my brakes at a very reasonable price, and we were able to pick up the car the next day. Wonderful service and value.”
“Great service!. Took the Passat in for oil loss. Kenny not only quickly diagnosed the issues, but had the gaskets and parts in house to quickly install without delay!”
“My husband stopped at Ron’s Tire Shop after his spare tire got damaged. They didn’t have the right size, but they still insisted on trying to help him get back on the road. Their effort and kindness meant a lot to us. It’s rare to find people who care enough to try when they don’t have to. We truly appreciate their time and willingness to help.”
8:30AM - 5:30PM
1667 Rock Cliff Dr, Martinsburg
Auto Repair
“I have been a client for the last 16 months. I have found Steve to search for the best price on all car parts,also labor prices are the best I have found.Finding someone you trust takes the worry out of vehicle repair”
7AM - 12PM 1 - 5PM
258 Eagle School Rd, Martinsburg
Auto Repair
“Wonder staff, very helpful that we my husband and I would recommend them especially to new comers as well, we're new to Martinsburg, WV. But they didn't treat us like strangers butlike friends, we actually went here for an inspection of our vehicle, but it didn't pass do to our rear bumper being badly dented; but they also recommended other places to assist us in replacing bumper, when that was also completed we returned for our inspection...which thus time it passed.
Thank You Tony's Auto! You're Truly Awesome.❤️”
“Called these guys pretty upset after being treated horribly elsewhere and I will never regret it! Not only was I treated with respect and empathy over the phone, they were also able to schedule me a week out. I advised him of the noises coming from what I thought was the front driver's side wheel bearings of my class C RV and that I was worried one broke but I was parked and secure. He advised me up front of the different possibilities of time frames based on possible issues and of his hourly rate. Appointment day came and him and his guys were just as respectful and courteous in person. Turns out the inner back wheelwas flat and rubbing on its outer wheel. One hour later and a replacement tire and I've been fine ever since. As a single widow with PTSD it is absolutely imperative I feel safe, comfortable and not taken advantage of and these guys checked all boxes. Definitely using them for all future needs and would highly recommend. 10 stars.Service: Tires”
“Randy and Robert came when they said, found the problem and fixed it plus checked off other concerns I had as well. Great job! Bill Webster. Manuel job, well pump.”
“Fast, efficient, professional. Better than national chain, and multiple onsite perks w/ every oil change. Highly impressed.
2025 Edit:
Peterson's stands behind their work.
At least 5 individuals worked together to make sure I was taken care of, on a late Sunday evening, as everyone was home, or going home.
One was even not part of your franchise, but was able to contact you, and handle my frantic calls while already working at capacity.
Matt came back to the shop from home with genuine concern, and insisted on making things right.
Matt walked me - and his apprentice - through what happened. Both of us gained appreciation for the small things that so much rides on.
Mike, all of your team deserve recognition for this.
I did not see an error.
I saw a team working together, on short notice, at a late hour - to make things right.
For one customer.
Further, Matt made this a teaching moment for the other employee, who's name forgive me, I did not get. - Seeing another learn, and participating, made this worth it.
With the consolidation of national chains, coupled with the concurrent national indifference to customer service, we don't see this happening much anymore.
This is why I support local, small businesses, and I thank Peterson's fine conduct in this matter, and confirming this belief.
Emmett L. Jones, IV
Falling Waters, WV”
9AM - 8PM
48 Kelly Island Rd, Martinsburg
Auto Repair
“We bought a 2025 Jeep Wrangler from Sebastian Aure and it was a great experience! He was helpful and very informative! We love our new Jeep it is a blast to drive! Recommend Sebastian anytime!!
Carrie and Joe Wrobleski”
“I've been to Ray's a few times for repairs. He changed my timing belt, water pump and fuel filter. He is definitely not money hungry and is very honest. Doesn't charge an arm and a leg. He is highly recommended.Service: Auto maintenance”
“Thank you Matt Peters! Sold my used car to Apple Valley Chevy. It was a quick and easy transaction. Gave me a great deal on my car! It was so much easier than selling it on my own. I simply handed them the keys and title and I got my check. Thank you for a stress free transaction!”
“My F250 transmission was slamming into each gear. Transmission light was on, engine light was on, weak throttle. It was like seeing a lame horse that couldn’t stand. I KNEW in my soul the transmission was done and I’d have to drop $10 for a new transmission……Nope, this guy replaced a transmission thermometer/thermostat thingy deep in the tranny. This thing was the size of a small plastic LEGO and now ZERO issues. She’s been healed. It was like a vet pulling a small nail out of the horses hoof which I thought was lame and now she’s running. Thanks buddy.”
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“Teresa and her father Richard are responsive, fair, friendly and attentive. In and out service. You have another happy customer. This is the way more businesses should be run.”