Malfunction Junction is a top-tier electronic repair shop in Huntington, WV, known for its outstanding quality of work. Customers find the staff to be friendly, helpful, and highly customer obsessed, often going above and beyond to take care of computer and phone issues. They are recognized for fair prices and great value, with many noting the pricing is more than fair and that they do not try to rip you off or make a fortune. The business provides honest service, openly discussing repair options and limitations, and will recommend the best option for the customer even if it means not performing a paid repair. They stand behind their work with warranties, including a lifetime warranty on some parts like iPhone batteries. The shop handles a wide range of repairs, from iPhone screens and batteries to Xbox HDMI issues, reliably fixing problems for a great price. Their commitment to customer satisfaction is shown by their willingness to promptly resolve any rare issues, ensuring the customer is taken care of that same day. Many customers drive from other towns because they know they will be treated right, and they highly recommend the shop as their first choice for electronic repairs in the area.
I think they went above and beyond to take care of my computer issues, and I believe their pricing was more than fair. I recommend them highly.
December 2025
Excellent customer service, I extremely knowledgeable, so easy to work with and very affordable.
August 2025
A few years ago I had a screen and battery replaced on my iPhone. They told me the battery has a lifetime warranty. I had an issue just recently and they replaced it under warranty with no charge. These guys are the best
