U-Haul of Fair Field offers truck, van, and equipment rentals along with moving and storage solutions. Staff are described as friendly, professional, and kind, with check-in noted as easy. The location is considered reliable for having a truck available. However, significant criticisms include a rental system that operates on first-come, first-served basis regardless of reservations, and occasional lack of equipment. Some customers report issues with inaccurate fuel tank tracking leading to unexpected charges, and while diagnostic help is offered, repairs may not always be completed on site.
Excellent customer service at the location. I believe her name was Sheri
July 2025
Was not provided my furniture dolly or furniture pads I had purchased and was never refunded for it.
June 2025
Love this branch. The staff is so helpful and kind always, but this time they went above and beyond. Our daughter was unexpectedly hospitalized and we were unable to return the van on the intended date, and they waived the extra day for us. Thanks again— we appreciate you!
