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“I had to take my vehicle to Mitch’s because of a deer strick and no one locally wanted to touch it due to it being an exotic vehicle so when they told me they could handle it and was close to home I was excited! We ran into some delays due to importing parts and having to take it to a dealership for some computer work but every time I called the female receptionist was amazing! She was always super nice and helpful. I even felt bad for calling and she encouraged me to call every day if I wanted.
I needed information off of my vehicle during tax season to give to my accountant and they stopped what they were doing and went to the lot to get it for me.
Ironically during this process our new Maserati was delivered damaged so now they are getting it as well!
They also painted a part on my back bumper that was scratched from another incident while they were painting the damage from the deer. They did this for no extra cost as a curiosity for the long wait. I offered to pay and the owner refused he said he wanted to do it for my wait. Great guy and now I don’t have to worry about getting it fixed!
The work looked great, he took me outside and did a walk around. Everything looked fantastic! We will be dropping off the other vehicle next week.
I will be bringing all my vehicles to Mitch’s!”
“Timbrook Ford once again excelled in “customer service”, Shayla (Service Advisor) was courteous, detailed and informative. My repair was completed and ??? to the Timbrook Ford Team!! ?”
Open 24 hours
Cut Off Rd, Keyser
Auto Repair
“I have dealt with them a good bit over the last 15+ years. And they have always been good to me. But just seems as of recent when I call to check for a certain car part I'm told they don't have any. An it's been said about a few different cars and parts. And when they tell me they don't have it I feel like it's with an attitude”
“Had some repairs done on my 2014 Silverado here. The whole experience from drop off to delivery exceeded my expectations! Excellent attention to detail! Paint matched perfectly! Which i am sure was not easy on a 12 year old dun faded red truck! Thanks to Nick and the team!”
“Great gentleman. Exceptional in his knowledge of vehicles. Very friendly, could talk to him for hours. A trusting and caring man who isn't about the money, but the quality of his work and making the customer happy. Unfortunately he is retiring. Im glad the people had him for the many years he has served keyser. We need more people like this in the business. Enjoy retirement.”
“Very polite people and very nice. I went in with a deer problem and he didn't hasitate to fix all the problems. He called me when all my parts came in and was very fast about the whole process ! Would definitely recommend them anytime and I know where I will be taking my vehicles in the future!”
“Great customer service. Gary and the team always have parts in stock. I can always count on them to deliver. Also I’ll hit them up for fireworks on the 4th. They have a good stuff. Thanks and I will order again.”
“They did an incredible job on painting my mustang, I would recommend them to anyone. Jason and his guys do great work, I’m definitely coming back to them! They know what they’re doing and it shows.Service: Painting”
“Excellent towing, repair and maintanence service. A family owned and operated establishment that takes pride in a job well done. Dependable, available and trustworthy. These guys do it right.Services: Auto side window replacement”
“Fast, friendly service. Jonathan helped me find the right tires for my vehicle. I was in and out in less than an hour! Plus there is a cute little convenience store and deli attached. Have a drink and a freshly made sandwich while you wait. Friendly staff, I'll be back!”
“I dropped my car with a flat tire shortly before close on Saturday night and Bryce at the Auto Center provided awesome service and had me on the road before close!!! Thanks Bryce!!!”
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“Derek is very great to work with. Never pushes you to buy anything you don’t want. Always listens to what your looking for in a vehicle and try’s to get the best deals for you! I am very happy with my 2026 Chevy Equinox I would definitely recommend to anyone.
-Karlee Savage”