Dollar Stores in Martinsburg, WV

“This store is top tier. Great staff. Very clean and organized. They don’t let boxes stack up in the aisles. I drive past other Dollar Trees to shop this location because they have less items sold out and seem to keep more stock moving in rotation. I like to make a list and grab everything in one visit every few weeks, rather than multiple visits. It’s also nice to see the same employees month after month. I feel like the consistency in workers helps the store run more smoothly than the other locations, where it’s new workers every visit. The store is also in a good location with easy access.”

“I stopped going to DG years ago because the coupons in the app never worked when I got to the register. And of course there was always a long line behind me, so I just paid, disgusted. The clerks were never helpful with an angry mob looking at them. Things have really changed for the better. The stores not only offer more inventory, the APP functions as it should. Most of the clerks are very helpful, some even seem to really love their job. I find the ladies in this particular store go above and beyond their call of duty. Drawing my attention to markdowns, helping me with coupons and just being friendly. These attributes bring customers back and they should be rewarded for their excellent customer service.”

“VERY NICE PEOPLE !! ALWAYS GREETING YOU AS YOU COME IN N EVERYONE HAS SMILES ON THEIR FACES AND ANSWERED A COUPLE QUESTIONS I HAD ...I'M DISABLED AND COULDN'T REACH A PRODUCT SO I WENT AROUND AND ASKED A YOUNG GUY IF HE COULD HELP NEVER THOUGHT TWICE ABOUT GOT WHAT I NEEDED N BROUGHT IT TO ME 😊”

“Just had to take a second to write a review based the interaction I just had with the cashier in this store. I was standing in line and listening to the conversation he had with each customer ahead of me. I was literally smiling the entire time. He is the sweetest person I have ever encountered . I watched as he smiled at each customer and witnessed the most genuine ,wholesome interactions I have ever seen. I don’t know his name as it was not printed on my receipt but he was a young teen with light brown curly hair. To his managers; U HAVE A GEM!!! Thank u for making me smile and never let this world change you!!”

“My favorite store, favorite people 🥰
Jeremy is amazing, I was getting ready to leave thinking they didnt have what I needed and he helped me find what I was looking for!”

“I went to this Dollar General this morning because the one I go to regularly and is closer to me seems to have consistent issues with opening on time or finding someone to ring up your items...however you can find most of them outside smoking a cigarette and chatting...I think waiting for over 5 minutes is questionable.... so I went to the Dollar General off route 45 on shepherdstown road..... the semi grey haired gentleman was quite personable and we chatted a bit about the book he was currently reading and recommended.... the store was neat and orderly as well....I believe this will be my go to store...”

“Farrukh is an example of what an exemplary employee is. He was the only one working the register, and even though the line was all the way down the aisle, he didn't complain. He had a smile and friendly conversation for everyone. He provided an example for his co-workers, as, prior to getting in line, I saw at least 3 just standing around and talking, ignoring the line of customers. So, please give Farukh his kduos, a they are well deserved. And thank him for his military service?”

“QUICK UPDATE:
This location is still my go to store I do not know if they are hiring however they should be the amount of customers that come in would warrant having more than 1 cashier.
there are times the line can get long its usually because the other staff is attemtping to put out inventory this store stays fairly busy i have visited on didferent days at different times of the day and there is always a good amount of customers in the store compared to other family dollars in the area this one is fairly clean and organized and adequately stocked the staff is mostly friendly (hey we all have our bad days) this location is my go to store whether i need to do a quick stop or tackle the monthly shopping”

“My Google Review for Alicia:

Today was an incredibly difficult day for me both mentally and physically, and it took everything I had just to leave the house. I forced myself to make the short drive to this location to pick up two essential items I desperately needed to make my day a little easier. Honestly, that brief drive felt like an eternity.
The moment I stepped through the doors, the heavy weight I was carrying lifted. I was immediately greeted by a beautiful young lady named Alicia. She was smiling from ear to ear, hard at work on her tasks, yet completely overflowing with natural friendliness and bubbliness.
When I went to the register, Alicia shifted her entire focus onto me. You could instantly tell that her warmth and kindness aren't forced—it just comes to her naturally. Without even knowing it, she made me feel like she sensed I was having a hard day and genuinely wanted to make it better.
I paid, walked out to my vehicle, and realized I had completely forgotten the second item on my list. When I walked back inside, Alicia welcomed me with that exact same radiant positivity. As I struggled to find what I needed, she immediately stopped what she was doing and asked how she could help. She knew exactly where the item was, guided me right to it, and truly put my needs first. On a day when I so desperately needed a helping hand, she made me feel special, seen, and important.
Without even realizing it, this sweet young lady made my day 1000% better simply by being herself.
This store is incredibly blessed to have Alicia. She treats customers with the absolute utmost respect and care. Management, please give this girl a well-deserved raise, and let her know how much she is appreciated!
My experience today is proof that you never know what a stranger is going through. A single moment of genuine kindness, compassion, and love can truly change someone's day—or even save a life. Alicia is an absolute treasure, and she made me feel like I mattered when I needed it most. Thank you, Alicia! ❤😊”