“I stopped by the Harbor Freight in Barboursville, West Virginia, and I have to say this store impressed me from the moment I walked in. The team here is on another level. Every single person I interacted with was friendly, helpful, and carried themselves with the kind of professionalism you wish you saw everywhere in retail.
I work as a district manager in retail, so I see a lot of stores and a lot of different styles of customer service. What I experienced here stood out in the best way. There was no rush, no attitude, no bare minimum. They greeted me like they meant it, they helped me without making me feel like a bother, and they treated every customer with the same energy.
You can tell they take pride in their store and actually enjoy helping people. That goes a long way. I left with exactly what I needed and a genuinely good feeling about the entire visit.
If you are in the Barboursville area and need tools, supplies, or anything Harbor Freight carries, do yourself a favor and stop at this location. They have a solid team and they make the whole experience easy.”
“Not busy. Well stocked. Plenty of self-checks. Clean restroom. Store attendant pleasant attitude, helpful. Prices vary. Plumbing pipes $15-20 per 3 in. ny 10 ft. pipes.”
“Great local hardware store and friendly staff. They had everything I needed to run a couple feet of wiring for a garage at reasonable prices. Will purchase again soon!”