The AT&T Store in the Morgantown Mall provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including popular unlimited data plans with nationwide 5G service. Reviews consistently highlight staff who provide fantastic, painless, and incredibly thorough service. Employees are noted for being very informative, kind, and helpful, getting customers in and out quickly while handling complex transactions like multi-line switches with professional ease. Specific instances include staff going above and beyond to offer detailed feedback on accessories and trade-in options, patiently assisting with applications for additional programs, and expertly resolving urgent service porting issues where other locations failed. The team is described as a great asset, treating customers with the utmost respect, courtesy, and friendliness, making transactions easy and highly recommended.
This was a pleasurable experience and was helped in a hurry!
February 2024
I waited less than five minutes at the store for a representative to help me. Tammy was very knowledgeable, helpful and kind. She is absolutely one of the very best customer service reps I have experienced at AT&T.You definitely have a keeper with Tammy.
September 2023
Very awesome customer service. and thank you Spencer
