The AT&T Store in the Morgantown Mall provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including popular unlimited data plans with nationwide 5G service. Reviews consistently highlight staff who provide fantastic, painless, and incredibly thorough service. Employees are noted for being very informative, kind, and helpful, getting customers in and out quickly while handling complex transactions like multi-line switches with professional ease. Specific instances include staff going above and beyond to offer detailed feedback on accessories and trade-in options, patiently assisting with applications for additional programs, and expertly resolving urgent service porting issues where other locations failed. The team is described as a great asset, treating customers with the utmost respect, courtesy, and friendliness, making transactions easy and highly recommended.
Lalito was the best help at the Morgantown Mall location, helped us a lot more than expected! He was so nice and so helpful!
February 2026
Drew did an amazing job helping me with my new IPhone. Efficient professional and knowledgeable with great customer service skills made it quick it easy! Your kindness too was much appreciated! ⭐️⭐️⭐️⭐️⭐️❤️
January 2026
Excellent, prompt and courteous service from Jordan! Met our upgraded phone needs and had us in and out in less than 10 minutes!
