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“I never thought I'd be google reviewing a bank, but here we are. Citizens is the epitome of a community bank! A day after announcing my new business, Andy had messaged me to learn more about who we are and our needs. Since then, he, along with Mary Beth and the fab team at Citizens have gone above and beyond to make banking as painless and accessible as possible. Sure, there aren't a lot of bells and whistles, but the simplicity and the excellent customer service make up for that tenfold. Keep your money local - choose Citizens!”
“I recently had the pleasure of working with Erin Iannone at United Bank, and I can’t recommend her highly enough. From the moment I walked in, she made me feel like more than just another customer—she genuinely took the time to understand my financial needs and offered personalized solutions that made a real difference.
Erin’s professionalism and knowledge were evident, but what stood out most was her dedication to excellent customer service. She was patient, answered all my questions thoroughly, and went above and beyond to ensure I had everything I needed. I left the bank feeling confident and well taken care of, which is something you don’t always experience in banking these days.
If you’re looking for someone who truly cares about their clients and provides top-notch service, Erin is the person to see. I wouldn’t hesitate to work with her again!”
“I met Mr. Ben Toler at Clear Mountain bank when I was going for a construction loan. He had a great deal of banking experience as well as the other people in the Flatwood branch. Ben connected me to Janet Saul, for the construction loan which went through seamlessly. I am grateful for all of their effort and attention.”
“First Exchange Bank has been my business banker for more than a decade. The front counter personnel in the University Ave branch always provide friendly, helpful and warm services. We switched from a bigger bank to the smaller FEB because for the same service received there is no monthly fee charged by them.”
“Absolutely wonderful experience at this branch. It has been so great working with such great staff. They are patient and supportive and very efficient at answering all questions. Dakota specifically has been outstanding. It’s excellent having a bank that helps so much.”
“Jane was exceptional in all ways during my loan process. She answered every question that I had promptly and efficiently and in a friendly, understanding way. I will recommend Jane HIGHLY to anyone in need of a mortgage. She was GREAT!”
“Carrie & Corie are the BEST! They knew me and my name before I knew theirs, and they have helped tremendously with some complicated wire transfers, and more! Two thumbs up! ????”
8:30AM - 5PM
354 Suncrest Towne Centre Drive, Morgantown
Banks
“I have never received customer service like the exceptional service I got from Andy at first Federal of Greene co. Andy and the entire staff was so pleasant, accommodating and professional .”
9AM - 5PM
312 Cheat Rd, Morgantown
Banks
“I love this branch! Any time I have a problem they are quick to resolve it. Everyone I have encountered has been very nice. I have been with them for many years.”
9AM - 4PM
40 Hurley St, Morgantown
Banks
“I love this branch, they are super friendly and helpful.and they recognize me when I come in.and give my dog a treat when we go through the drive through when I have him with me.”
“I absolutely love banking at WesBanco. I have had an account here for 10 years now and I have NEVER had an issue with anything what so ever.
The app is perfect to have, the customer service is top tier. And early access to paychecks are a plus!”
“My mother and I were extremely stressed walking into Huntington bank this afternoon. Dani and Alana could not of been more helpful. After hours of questions and cussing out technology, all of our issues were resolved and our funds were successfully transferred. I cannot thank these two enough for their patience, kindness, and knowledge. 12/10 :)”
9AM - 5PM
10 Sterling Dr, Morgantown
Banks
8:30AM - 4:30PM
1182 Pineview Dr, Morgantown
Banks
“I recently opened up a checking here and my experience has been good so far. Everyone is nice and helpful. I really like you can make deposits at the ATM and it works pretty well.”
9AM - 5PM
493 Spruce St, Morgantown
Banks
“TOM and VELMA are the BEST. S/O Tom man, if he can help you, he will. He saved me when I was in a pinch. I've had many banks over the years, most of which could be scummy. I've been with United for 5 years and there isn't a better bank out there. They take care of you as a customer and there are no scummy policies ever implemented. If something happens to your account if they are able to fix it they never argue like some banks that must be broke and out to steal customers money, this bank always puts the customers first. I Love United!”
“This chase bank is really nice. I went in after hours to use there ATMs to collect some cash but other than that really nothing else major that was wrong with it. Overall good pick.”
“Unmatched service. I've been a customer for over 25 years and had an emergency today. This branch had just closed but the tellers still let me in. I was able to fix the financial emergency. You're doing yourself an injustice by not banking with First United.”
“I recently opened my accounts at PNC and have had great service from Casey and Lexis. They are very friendly and have been most helpful for all my personal banking needs. They even recommended the High Yield Savings account, which currently offers one of the highest APY's I have seen; if you're in an applicable market, it's a great way to diversify investments.”
“Always a pleasant experience. Their staff is always very friendly and courteous. If there’s a line you rarely have to wait. I always choose this WesBanco location as well, simply because of the service.”
“I recently refinanced my car through WesBanco, and was extremely impressed with how professional and quick they handled everything! I worked with Ashlea, and she made the headache of refinancing a car, stress free! She saved me a ton of money and offered some great advice!”
“I opened a new checking account today with Sean and experienced the best customer service! Sean was knowledgeable and went out of his way to help me with some extra requests (e.g., currency exchanges).”
“I have found Huntington Bank to be a much better alternative to Federal Credit Union. One reason behind this is they are invested in your money and your satisfaction due to that fact they profit when the customers are well taken care of with their financial burdens of money management/flow. Like most other banks, the interest rates on savings accounts are pretty dismal, but this is due to the fact banks are regulated to offer low interest rates on mortgages/loans, so they would lose A LOT of money if they offered higher rates. Huntington Bank has a very useful banking app, that does look a bit outdated (gingerbread android look), but I am able to snapshot checks with ease. When they are not open, their ATM is capable of automatically handling deposits on both cash AND CHECKS! You have to wait a day to actually be able to use the money, but I believe that is because they don't want people cashing out their checks through the ATM's (I could be wrong on this, it is what I have heard). All in all, Huntington Bank is fantastic, and I found this specific location to be a great representation of their trust and friendliness they portray universally through all banks.”
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“We had a great experience with Harry at Clear Mountain while house shopping and purchasing our home. He walked us through the process every step of the way. He was responsive, kind and honest.”