Lowe's is the go-to destination for home improvement needs in Morgantown, WV. Customers can find a wide selection of gardening supplies, new appliances, paint colors, and patio furniture. The staff is knowledgeable and friendly, providing great customer service without being pushy. Employees know where items are located and can suggest alternatives, making shopping easy and efficient. The store is well organized and offers a variety of products, contributing to a positive shopping experience. Many customers appreciate the competitive pricing and express satisfaction with the helpfulness of the employees. However, there are concerns regarding standardized truck delivery fees, which some feel should vary based on distance. An unfortunate delivery experience involved damage to products due to improper handling. Despite a few delivery-related issues, the overall service at this Lowe's location is commendable. Online ordering with store pickup is quick and convenient, and the service desk is always ready to assist. One employee, noted for exceptional service, went above and beyond to help a customer with a pricing issue. Overall, Lowe's in Morgantown stands out for its friendly staff and well-stocked inventory.
The store is fine. I've had good experience with the staff here. DO NOT USE THE SAME DAY DELIVERY. It's delivered by a third party. They accept all delivery orders even when they have no drivers. I've been waiting for two days for my same day delivery and still have no estimate of when it will be delivered.
July 2024
Very knowledgeable and friendly staff not pushy or high pressure sales. Took time to understand what would work best for me and my riding style. Priced very competitively.
June 2024
Went to pickup a few items Successful. Please open one lane for assisted checkout.
