{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I went to the AT&T location at 51 Donahue Drive, Morgantown, WV on July 19, 2024 and was greeted immediately by Tristenn. He was able to answer my questions regarding my recent trade-in of my Apple phones. He then offered to install the protective screen I had just received for my new Iphone. He was extremely helpful and friendly and represented AT&T in the most positive manner. I want to commend him for attitude, helpfulness and friendly service.”
“Jasmyn was AMAZING! helped me with my phone upgrade and was super patient, respectful, and knowledgeable about all things iPhone. She is definitely a valued employee and should be seen that way!”
“Fantastic experience with Chad as our salesperson. Made the trade in super easy! It was great not having to sit at a store for hours for basic account movements. Big difference from what I’m used to from Verizon stores in southwest Ohio!”
“Really great experience with an in store rep named Dylan on June 4th near closing. Went above / beyond with assisting with an upgrade that ended up being more than a little complex. Patient, personable, knowledgeable, & great with handling unexpected issues. Even with a miscommunication on my end, they fixed everything in the end without even showing annoyance with me, which they should have. I would have. I worked in customer service myself & they handled the situation better then most reps ever would. One the best experience I've had with an ATT customer service rep.”
“I recently went into to set up a new line of service. I was in a pinch and needed a phone for my dad. He’s currently in the hospital and lost his original phone. I didn’t get there until 30 minutes before closing. Sarah was AMAZING!! I apologized for being there and needing so much before they closed. She was so helpful and patient and ended up staying an hour past closing time! She explained everything in detail and the best way to get what I needed. I ended up getting the phone set up for my dad and a new one for myself. At that moment it wasn’t about getting a new phone it was having piece of mind knowing that if I needed to get a hold of my dad or he needed to get a hold of me it was possible. I don’t think Sarah realized how much all her help meant to me this evening. I would recommend this store over and over! Thank you again Sarah!
Ivy”
“I waited less than five minutes at the store for a representative to help me. Tammy was very knowledgeable, helpful and kind. She is absolutely one of the very best customer service reps I have experienced at AT&T.You definitely have a keeper with Tammy.”
“Walked in here after having a bad experience at the university town center and got the help we were expecting from the university town center here Kayla was very helpful kind and very willing to help she talked us through many phone help us pick the right deal for us and she did she also talked us through the prices of the phones we asked about she definitely gets a 5 star rating from my husband and I she even engaged with my our oldest daughter answering any questions she had and even helping her with a few things she needed help with on her phone and showed her how to fix them
THANK YOU KAYLA U RESTORED OUR FAITH IN CRICKET STORES WE APPRECIATE IT
BRAD AND TERA”
11AM - 8PM
9717 Mall Rd, Morgantown
Mobile Phones
“This was the best in-store experience I’ve ever had at ANY phone store! I recommend requesting to speak with the manager Jordan. He was absolutely incredible & super helpful! I also enjoyed working with their staff Max & Megan. I will recommend if you need anything… go to this store over the corporate store in Suncrest Town Center (it is the worst T mobile store). The mall location is far superior! They are honest, helpful & hard working ?”
“Austin is amazing ? he was very honest, trustworthy, and a all around pleasure. We switched from straight talk and had trouble getting one of our numbers he went above and beyond for us and got the phone number. Highly recommend if your thinking about switching from any company hit up Austin.”
“They are great here, staff helped me get a cheap phone that works for what I need. I'm like disabled and kinda dumb, so that can be a challenge if I'm being honest. They were super kind and helpful.And, the service from MetroPCS itself is fantastic.”
“Love this store! The staff are very friendly and accommodating! As a business owner, I need reliable cellular service and dependable customer service. T-Mobile is an excellent combination of both! I highly recommend this location for all of your wireless needs!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“A broken piece of the charger cord plug in broke off into the charging port of my I-pad. CPR services came highly recommended by the Infinite Technology staff that normally helps us with our desktop. I dropped off my I-pad in the afternoon and was able to pick it up in the evening. Works perfectly now. Very pleasant and helpful service.”