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“Very satisfied with my service. Professionalism and great customer care. Hayle took great care of me and so did her co worker Jason. Very respectful people and very happy with my bill vs AT&T. Will be dealing with them from here on out.”
“I arrived at 4:15pm with a phone that was not working. I picked up a repaired phone at 6:15pm! Chris put a new battery in my iPhone and the problem was solved. He explained their policies and encouraged me to return if I had any more problems. I highly recommend.”
“It took 3 hours but when we left with 4 new phones and an unbelievable plan, we were excited and completely satisfied. Aaron answered all our questions, added all our accessories to our phones and laughed at our ridiculous jokes. Thank you, Aaron, for all your help.”
10AM - 8PM
565 Mall Rd, Oak Hill
Mobile Phones
“David is very knowledgeable about the phones and so very helpful in figuring out what is needed to correct any problem I’ve come to him with . He is a valuable employee”
“Went in for screen protectors for 2 of our phones and a question about a new phone I have. I was in and out with screen protectors put on and questions answered in a matter of minutes. Easy as it should be.”
10AM - 8PM
105 3rd Ave, Beckley
Mobile Phones
“We have been having billing trouble and trying to get it corrected by customer noservice using chat and phone calls.The store manager called corporate and is getting the case transferred to him. The store manager has dealt with us for nearly 10 years and has always been helpful.”
“The customer service and the answers the guy had for everyone of my questions was very helpful he was very professional and very educated on everything from the phones to the service and prices. Even knew where the dead spots were. He was kind enough to actually bring up a map of the area and surrounding areas also explained which areas had 5G and what areas had 4G he was very good at his job he got a five-star rating from me and I'm not even a US Cellular customer I just so happened to walk in there I have AT&T and after speaking with that gentleman I am definitely switching providers because AT&T straight lied to my face I can't even get service of my own house so AT&T isn't what they claim to be they may be the largest cell phone provider but that's only because they lie to people to get sales”
“They have all types of accessories . They always offer good service and discounts. They have student discount, senior discount and veterans discounts. Highly recommended.”
“Justin was very knowledgeable and provided awesome service from start to finish. He even put screen protector, camera protector, and case on phone for me. Thanks again Justin Scott!!!!!!”
“The sales person was pleasant and helpful with getting my son a phone and added a line that fits my budget and it has more in this store then the one off Second Avenue. I give this store a 5 star.”
“David @ the Beckley Crossing store has been amazing! He went above and beyond and customer service was top notch! Upgraded 3 phone lines in no time at all very first thing in the morning! You can always tell good customer service when you have worked in customer service and he provided the best customer service I have seen in a long time!”
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“I had a great experience at the store thanks to Nick. He was incredibly helpful, patient, and knowledgeable. He made sure I left with exactly what I needed. I really appreciated their friendly attitude and professionalism. Highly recommend asking for them if you visit!”