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“Very satisfied with my service. Professionalism and great customer care. Hayle took great care of me and so did her co worker Jason. Very respectful people and very happy with my bill vs AT&T. Will be dealing with them from here on out.”
“This place is amazing optimum couldn’t fix my phone so I went to cpr the guy was very knowledgeable and had my phone repaired in about 5 minutes! And no charge!! I highly recommend cpr!”
“Michael was very helpful and took care of the issue that I had. Was able to have a new screen saver to replace my broken one. Staff always makes sure that I was completely satisfied with my phone and if I had any questions they were there to help.
Michael always lets me know of any new promotions that may be coming soon. I appreciate his efforts because I'm not always aware of when promotions may come out.”
10AM - 8PM
565 Mall Rd, Oak Hill
Mobile Phones
“David is very knowledgeable about the phones and so very helpful in figuring out what is needed to correct any problem I’ve come to him with . He is a valuable employee”
“Very Knowledgeable. Wonderful customer service. Extremely friendly staff willing and able to help you with all your T Mobile needs. Very pleased with this location. It will be the only T-Mobile store location that I will use in the future. Thank you!”
“Strange my account has always been under my wife however when she went in today! They said it was under me ! Weird! Check your security cricket make sure there's nothing fishy on the network side ! Just CYA!”
“The customer service and the answers the guy had for everyone of my questions was very helpful he was very professional and very educated on everything from the phones to the service and prices. Even knew where the dead spots were. He was kind enough to actually bring up a map of the area and surrounding areas also explained which areas had 5G and what areas had 4G he was very good at his job he got a five-star rating from me and I'm not even a US Cellular customer I just so happened to walk in there I have AT&T and after speaking with that gentleman I am definitely switching providers because AT&T straight lied to my face I can't even get service of my own house so AT&T isn't what they claim to be they may be the largest cell phone provider but that's only because they lie to people to get sales”
“The sales person was pleasant and helpful with getting my son a phone and added a line that fits my budget and it has more in this store then the one off Second Avenue. I give this store a 5 star.”
“Steven has helped us on multiple occasions, especially when others could not figure the problem out. Anytime we go there we specifically request him to help us. He resolves all of our issues when we have them. He is professional and courteous with not only us but other customers. Steven is an asset to AT&T and definitely deserves recognition for his hard work.”
“They have all types of accessories . They always offer good service and discounts. They have student discount, senior discount and veterans discounts. Highly recommended.”
“Jordan was awesome. He took the time to go over new Samsung phone options w me. Didn't feel rushed. Didn't feel shim shamed.
I really appreciated his chill attitude and knowledgeable insights!
Thanks Jordan!”
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“Recently, we switched from US Cellular to AT&T. We were greeted with friendly, helpful, and honest service from Brandon and his co-workers at the AT&T Crossroads Mall location. Thank you for making this process smooth!”