Furniture Stores in Parkersburg, WV

“Mary was amazing! She knows so much about mattresses and spent a lot of time making sure we got one that worked just right for us. We even kept her late and she had a great attitude about it. She also helped us shop for a great deal.”

“Jeannie was very polite and knowledgeable. Didn't purchase anything, however, Jeannie made the experience fun and informative. Jeannie also made the future purchase easy to figure out.”

“Our sales person, Jennifer ,was very patient and knowledgeable. She helped us select a sectional that fit our space and a recliner that matched. Unfortunately once our furniture arrived, there was a tear in a side panel of our sectional, which was noticed after the delivery company left. We contacted Jennifer and she connected us with someone who could help. Our replacement piece arrived right away, two days ago, but we have yet to hear from anyone who can come to our home to fix the tear, which the delivery company should have noticed when they were on site. The tear is right beside where they put the legs on. Still hopeful that someone contacts us soon. Jennifer was great though.
Uodate: As of 5.16.2026, we are still waiting for someone to contact us about our sofa repair. The delivery people would have seen this tear as it is next to a leg they had to install. I called the store on 5.16.2026 and was told I had to contact the distribution center to schedule a visit. I was not informed of this on 5.5.2026 when my sofa was delivered and I made the call to Jennifer. I do expect the repair to be made timely, due to our inconvenience, more than 10 days after delivery. This is absolutely ridiculous. At this point, I am not a happy customer. Dave, please make this issue urgent. Do what you say you will do. I had high hopes, but now I doubt our sofa will ever be repaired. Make this urgent! Jennifer has my number. I expect a call on Monday 5.18.26 to explain the delay.”

“Was met when we walked in by an employee named Mark. We had a comfortable experience and purchased a leather sofa and leather recliner , oak dresser and mirror. Very nice salesman and overall good experience. He then led us to an employee named Will in appliances who was also very friendly and we purchased a washer/ dryer set, range hood and microwave, gas stove top, double wall oven and dishwasher. Didn’t interact with any other salespeople but based on our experience with these two we’ll be back and recommend these two as contacts to others!”

“My experience with rent a center has been amazing. Their customer service is exceptional. They have gone above and beyond for me and my husband. I can't say enough good things about them. I will continue to purchase from them.”