“Other than the equipment not working the way it was supposed to, the service was great! Yolanda took great care of me and my husband and kept apologizing for things not working properly.”
“Thank u!!! For helping 3 at one time customers that's multi-tasking, being patient with some of us that wasn't able to hear that well..... U went above and beyond to make sure everyone was taking care of before leaving. Sometimes being a problem solver, polite while doing so should go a long way. Keep doing a good job!!”
“I took my sick and almost dying phone to US Cellular in Princeton WV. I had hopes of getting it repaired. I was waited on by VICTORIA KEATON. I cannot explain how helpful/patient/knowledge this young Lady was. She took her time with me. She explained the pros and cons of every question I asked of her. I was able to get a new phone and also home internet for very reasonable cost. I have been pricing home internet and US CELLULAR was a very reasonable cost for my budget. I highly recommend MRS. KEATON for all your Cellular needs. I personally have not had such remarkable Customer Service in years! I think MRS.KEATON should be conducting classes for others as she truly understand the meaning of CUSTOMER SERVICE.”
“DeLana was excellent at making sure we understood everything about adding a new line for our daughter and helped us on all our options and got us all the best deals! She took her time with us and was very nice.”