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“Outstanding customer service. I wasn’t the easiest customer, with many special requests, but the staff handled both me and my wife with patience and professionalism. Truly appreciated!”
“New management. Went in today for two upgrades. Corey and Justin were both awesome and really put in the extra effort to find me a path forward and ultimately save money. Would recommend either of them and this location in general.”
“Clifton at the Ranson store was amazing!! I have had this phone service for over 10 years. I have always been told I have to call or do something online. I went in, spoke with Clifton and he took care of every issue I had... yes small issues, but he handled everything quick, easy and efficient. We even purchased a new phone and still was in and out with in 1 hour. He was by himself and never made us feel like we were a burden. And he was busy with multiple customers.
Thank you so much!”
“I had my laptop of 4 yrs fall on the concrete with miraculously little damage, but it was damanged right on the power button and it wouldn't turn on, but it was charging and I needed it for my college classes. Brought it in and originally it was going to take 5 days to be fixed as parts for the bottom part of the frame were going to have to be ordered, which I was alright with, but luckily they got to work on it right away and were able to get it fixed within 2 hrs at a reasonable price. Would definitely go back here again.”
“Bobbie was wonderful at helping me with my new purchase of an iPhone today she stayed after hours downloading and transferring my phone. She is pleasant and very informative of her products!”
“Shawn was the absolute best. He got me the best deal that suits my needs. He should get a raise for the patients he has dealing with you old people. He's the best.”
Mobile Phones
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“Excellent service ?! The best T-Mobile store in this greater Martinsburg area. I feel very satisfied with the service, particularly Chris - he's awesome ?”