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“Outstanding customer service. I wasn’t the easiest customer, with many special requests, but the staff handled both me and my wife with patience and professionalism. Truly appreciated!”
“New management. Went in today for two upgrades. Corey and Justin were both awesome and really put in the extra effort to find me a path forward and ultimately save money. Would recommend either of them and this location in general.”
“Clifton at the Ranson store was amazing!! I have had this phone service for over 10 years. I have always been told I have to call or do something online. I went in, spoke with Clifton and he took care of every issue I had... yes small issues, but he handled everything quick, easy and efficient. We even purchased a new phone and still was in and out with in 1 hour. He was by himself and never made us feel like we were a burden. And he was busy with multiple customers.
Thank you so much!”
“Bobbie was wonderful at helping me with my new purchase of an iPhone today she stayed after hours downloading and transferring my phone. She is pleasant and very informative of her products!”
“Working on my van and dropped a caliper on the screen. I checked around and got some prices and ConnectACell was the least expensive. I went there later in the afternoon; he had to order the screen and would have the next day. When I got there, he, Carman was finishing up. It is just like having a new phone.Any more problems I will be taking it there.”
“Shawn was the absolute best. He got me the best deal that suits my needs. He should get a raise for the patients he has dealing with you old people. He's the best.”
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“Excellent service ?! The best T-Mobile store in this greater Martinsburg area. I feel very satisfied with the service, particularly Chris - he's awesome ?”