Spectrum Store offers a great experience for customers seeking broadband Internet, mobile, and cable TV services. Located at 133 Mall Drive in Appleton, WI, the store provides options for shopping, account setup, equipment pickup or return, and bill payments. The staff is friendly and knowledgeable, making visits quick and efficient. Customers have praised the team for their professionalism, especially when discussing bundles and saving money on plans. Although the company has tight policies, the staff is skilled at finding workarounds and explaining solutions clearly. Visitors can expect helpful assistance for various issues, including technical problems with devices. Overall, Spectrum Store is dedicated to providing excellent service and support to meet customer needs.
Had a very good experience at the Appleton store with Grayson and Kyle, thank you. Very bad experience when I called Spectrum with two different phone agents.
May 2024
Great experience. Friendly staff. Our visit was relatively quick for everything we had to do there for setting up our accounts.
February 2024
It's much faster if you make an appointment online